Sold by: Nopaque
Free Trial
Welcome to our platform, where immediate access meets on-demand flexibility for voice interaction testing. Right from sign-up, dive into our complimentary trial and start optimizing your IVR systems within minutes. Our per-minute pricing ensures you get exactly what you need without excess cost. Navigate and design your tests effortlessly with our intuitive graphical interfaces, making sophisticated testing straightforward and accessible. Whether you're refining existing pathways or exploring new customer journeys, our platform adapts to your pace, ensuring every interaction counts towards enhancing user satisfaction and maximizing your investment.
Overview
Delve deeper into the heart of voice system optimization with our platform, where every nuance of DTMF and audio-based interactions is meticulously tested. Whether your customers prefer pressing keys or using voice commands, our technology ensures seamless operation and unmatched user experience. Our platform is designed to accommodate the dynamic nature of modern communication, offering a range of testing modes from scheduled checks that keep your system consistently reliable, to on-demand testing for immediate needs, and comprehensive load and performance assessments to prepare your IVR for peak demand scenarios. This flexibility ensures that your voice systems are not just meeting but exceeding the expectations of every caller, providing a robust foundation for customer interactions.
Our mapping feature stands out by offering a revolutionary way to understand and optimize your IVR pathways. It automatically navigates through your system, thoroughly analyzing each route to present a comprehensive visual map. This instant clarity transforms how you approach IVR optimization, allowing for quick identification of critical junctions and improvement opportunities. By laying out the entire landscape of your voice interactions, our platform enables strategic decisions that streamline operations and enhance caller journeys. The mapping tool, combined with our testing capabilities, ensures a holistic approach to IVR management, making it an indispensable asset for businesses aiming to refine their customer engagement strategies.
Financial and operational efficiency is at the core of our service, reflected in our straightforward per-minute billing system. Say goodbye to convoluted contracts and obscure pricing units; with our platform, you pay for exactly what you use, ensuring maximum ROI without the worry of hidden costs or capacity limits. Built natively in the cloud, our service scales with your needs, offering unlimited capacity without the need for additional hardware. Post-testing, our comprehensive reporting functionality provides insights ranging from overall load performance to granular details of individual tests, empowering you with the data to make informed improvements. In an era where every customer interaction counts, our platform stands as your ally, ensuring your IVR system not only performs but also impresses.
Highlights
- Instantly access and deploy comprehensive voice testing with our on-demand platform, ensuring flexibility and efficiency in optimizing your IVR systems, all priced transparently per minute.
- Seamlessly test DTMF and voice-driven interactions under varied conditions, including multi-language support and diverse acoustic environments, to guarantee a universally high-quality caller experience.
- Automatically map out and visualize your IVR paths with our intelligent mapping tool, complemented by in-depth reporting for performance analysis and actionable insights, enabling continuous improvement and customer satisfaction.
Details
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Free trial
Try this product free according to the free trial terms set by the vendor.
Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for any usage exceeds the entitle amount or not covered in the contract. These charges will be applied on top of the contract price. If you choose not to renew or replace your contract before it ends, access to your entitlements will expire.
Dimension | Description | Cost/month |
|---|---|---|
Budget Plan | Access to the platform and services, 10 concurrent call capacity across all services. | $320.00 |
Basic Plan | Access to the platform and services, 100 concurrent call capacity across all services. | $650.00 |
Standard Plan | Access to the platform and services, 1000 concurrent call capacity across all services. | $1,950.00 |
Advanced Plan | Access to the platform and services, 3000 concurrent call capacity across all services. | $3,850.00 |
Enterprise Plan | Access to the platform and services, 5000 concurrent call capacity across all services. | $6,450.00 |
Dimension | Description | Cost/unit |
|---|---|---|
Basic Testing | Meters the usage of our standard and scheduled testing features. | $0.16 |
Load Testing | Meters the usage of our Load Testing features for testing. | $0.14 |
Journey Mapping | Map out your customer journeys automatically, priced per minute. | $0.40 |
Vendor refund policy
Refunds on subscriptions post the 48h AWS grace period will be prorated, less 10% for the remainder to cover admin costs, with a maxium upper limit of £2,000.
Contact the support email if you have any questions.
Legal
Vendor terms and conditions
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Content disclaimer
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Please contact us via email: awsmarketplace@nopaque.co.uk
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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