Sold by: Kforce
This offering helps organizations assess, design, and deploy enterprise-grade employee AI assistants using Copilot Studio and AWS. Through a combination of readiness assessment, reference architecture development, agent implementation, knowledge integration, and workflow automation, organizations establish a governed, scalable foundation for AI-powered employee self-service.
AWS services such as Amazon Bedrock, Lambda, EventBridge, API Gateway, OpenSearch, and S3 are leveraged to provide agent orchestration, knowledge retrieval, workflow execution, monitoring, and enterprise integration capabilities.
Overview
Organizations are under pressure to improve employee experience while reducing operational costs associated with HR, IT, Facilities, Finance, and internal support functions.
The Agentic Employee Self-Service Copilot Accelerator provides a structured engagement to assess current support processes, identify automation opportunities, and implement a scalable Copilot Studio framework capable of supporting employee self-service at enterprise scale.
Using Copilot Studio, Office 365, Power Platform, Graph integration, and enterprise knowledge sources, we design and deploy intelligent agents that can: • Answer employee questions using approved knowledge sources • Automate HR and IT support workflows • Guide employees through complex business processes • Execute approved actions through integrated systems • Escalate intelligently to human support teams • Deliver measurable improvements in support efficiency and employee satisfaction
The engagement combines strategic assessment, solution architecture, governance planning, implementation, testing, and deployment into a repeatable framework that accelerates time-to-value while maintaining security, compliance, and operational readiness.
Highlights
- Reduce Service Desk Volume: Deflect repetitive HR and IT requests through intelligent automation, knowledge retrieval and guided employee workflows powered by Copilot Studio and AWS.
- Enterprise Governance and Compliance: Implement security controls, responsible AI guidelines, conversational governance, data access policies and lifecycle management from day one.
- Future-Ready Agentic AI Platform: Establish a reusable, scalable framework for deploying departmental copilots and autonomous agents across HR, IT, Facilities, Finance and beyond.
Details
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
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Support
Vendor support
Kforce Consulting Solutions provides professional services support throughout the Agentic Employee Self-Service Copilot Accelerator engagement. Customers receive guidance from our cloud platform engineers, AI architects, and consulting team, including readiness assessment coordination, technical consultations, solution architecture reviews, implementation guidance, and recommendations related to security, governance, enterprise integrations, and deployment planning.
Support is provided through scheduled project meetings and direct communication with the assigned Kforce engagement team during the agreed-upon project timeline. The scope, availability, and communication channels for support will be established during project initiation and documented in the applicable Statement of Work (SOW).
For questions regarding this offering or to request additional support, please contact Kforce Consulting Solutions at Alliances@kforce.com .