Overview
FractalGPT - GenAI Knowledge Assist - Fractal's AI-powered solution is designed to revolutionize knowledge retrieval within large enterprises using the power of large language models and generative AI. Traditional search methods often provide lengthy lists of matching documents, making it difficult for users to find precise information. Knowledge Assist addresses this challenge with its intuitive natural language interface, allowing users to access accurate answers from extensive knowledge repositories quickly.
Knowledge Assist, built on Amazon EKS, Amazon Bedrock, and Amazon Open Search Service, ensures efficient and accurate information retrieval without extensive training. It seamlessly handles complex documents, including those containing tables, across multiple file formats such as PDFs, Docs, and PPTs. Additionally, the solution integrates with OCR to extract information from images.
A key feature of Knowledge Assist is its ability to disambiguate when answers are distributed among multiple documents, ensuring users always receive the most relevant and precise information. Information can also be limited based on role-based access control. End to end feedback and retaining mechanism is provided to improve the knowledge base on a regular basis.
Highlights
- Reduce onboarding time of knowledge workers by 50% by replacing training with an intuitive knowledge search.
- Improve average handling time for queries and First call resolution by providing faster and more accurate information.
- Improve overall compliance by enabling employees to use the latest and most accurate information.
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Contact us - alliance.aws@fractal.ai