Flexible Observability Cloud Agnostic Solution (FOCAS)

At Sopra Steria, FOCAS blends AI-driven intelligence with cloud-agnostic observability to deliver actionable insights, automated root cause analysis, and seamless visibility across distributed systems.

Organizations are losing critical uptime and performance due to limited visibility across complex, distributed systems.

• Manual Analysis: Teams spend excessive time correlating logs, metrics, and traces instead of focusing on resolving incidents and improving system reliability.
• Fragmented Visibility: Observability data is scattered across multiple tools and environments, preventing a unified, end-to-end view of system health.
• Unpredictable Incidents: Unexpected outages and performance issues occur without clear root cause or ownership, impacting business continuity.
• Hidden Issues: Critical performance bottlenecks and anomalies remain undetected due to lack of proactive and intelligent monitoring.
• Inefficient Incident Response: Slow and manual root cause analysis (RCA) leads to increased MTTR and operational overhead.

Our Methodology

• INGEST & UNIFY: Seamlessly onboard telemetry across multi-cloud and hybrid systems, creating a unified observability data layer.
• CONTEXTUALISE: Enrich raw signals with topology, dependencies, and business context to eliminate blind spots.
• DETECT INTELLIGENTLY: Use AI/ML to identify anomalies, reduce alert noise, and surface high-impact incidents in real time.
• DIAGNOSE AUTOMATICALLY: Enable automated root cause analysis (RCA) through correlation of logs, metrics, and traces.
• RESPOND & REMEDIATE: Trigger automated or guided remediation workflows integrated with DevOps and ITSM tools.
• OPTIMISE CONTINUOUSLY: Continuously refine signals, thresholds, and models to improve reliability and performance over time.