Sold by: SamsungSDS
Adobe's CRM-related key solutions are optimized, configured, migrated, and operated in the AWS environment. This enables the establishment of an efficient CRM environment and drives innovation based on solutions.
Overview
Beyond simply providing infrastructure, we offer optimized environments and services(such as EC2, VPC, S3, EBS, etc.) tailored for CRM solutions to support our customers' business success.
- CRM Solution Configuration : We configure CRM solutions to run on AWS, centered around Adobe Experience Platform and Adobe Campaign. We provide infrastructure that can flexibly scale with the growth of CRM data. Additionally, we support the integration of various CRM solutions, such as Salesforce CRM and Microsoft Dynamics 365, to unify CRM functionalities and build a comprehensive customer experience management platform.
- Data Platform Configuration : We collect both batch and real-time data from related systems through file interfaces (such as S3, sFTP) and online interfaces. The collected customer activity information is then cleaned and structured before being delivered to the CRM system. Additionally, we configure Redshift as a data warehouse, enabling the processing of large-scale data and direct integration with the CRM database.
We build a platform environment for delivering personalized experiences in marketing and customer service by configuring a cloud-based CRM solution.
Highlights
- We support and integrate major CRM solutions to provide scalable data analysis and personalization capabilities.
- We handle system interfaces according to the customer's security standards and encryption/decryption protocols, supporting the interface and encryption/decryption methods provided by the CRM system.
- We enable the creation of a unified customer profile by integrating customer data from multiple sources.
Details
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
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Support
Vendor support
Please contact us for more information ∙ email address: msp.sa@samsung.com