GenAI Product Accelerator for Singapore Public Sector

In just 5 weeks, we take you from where you are today to where you need to go with GenAI. The GenAI Product Accelerator is a series of sprints with structured activities to empower your teams to respond to varying needs and challenges, de-risk product decisions by assessing desirability, viability, feasibility, and manage responsible and ethical considerations of generative AI deployment.

Use Case Governments worldwide are actively exploring use cases for GenAI in the public sector. With the potential to enhance citizen experiences, optimize operational efficiency and promote effective governance through agile policy making, the adoption of AI also presents certain associated risks, such as public trust, privacy violations and biased outputs. Taking a product-led approach with responsible AI baked in, can help you navigate early stages of GenAI, creating space for building and testing incrementally and pivoting along the way.

Activities

• Week 1-2: Opportunity Framing Establish clear objectives, success criteria, and expectations. Acquire a comprehensive understanding of the organization's processes, challenges, motivations, and opportunities. Identify and rank use cases, evaluating GenAI potential.
• Week 3-5: Concept Development Ideate and generate concepts and solutions around prioritized use cases and opportunities. Build GenAI prototypes, develop value proposition and business model, and technical solution. Present concepts to stakeholders for feedback.
• Week 6-7: Concept Validation Validate and de-risk concepts for desirability, feasibility, viability, and responsibility with stakeholders and real user feedback. Measure outcomes. Create roadmap for deployment.

Deliverables

• Research database, opportunities and use case mapped with 2-3 use cases prioritized
• 1-3 concepts
• Product strategy and experimentation plan
• Lightweight business case
• Technology solution approach
• MVP execution and roadmap to deployment