This Service provides a Pluralsight resource to provide expert guidance to oversee and manage the holistic Customer experience using Pluralsight’s Skills Platform. Pluralsight will assign a Skills Architect over the course of a twelve-(12) month Skills subscription, beginning with a kick-off call between Pluralsight and the Customer. Following discovery by the assigned Skills Architect, Pluralsight will provide a continuous skills development program that will enable Customer to achieve the critical initiatives identified during discovery. The Skills Architect may also provide project management oversight for all Service offerings provided by Pluralsight, advising and directing various learning campaigns, providing Platform guidance to plan admins, and sharing competitive insights. The Skills Architect will have regular meetings with the Customer’s designated contact(s) to assist in the delivery and completion of the continuous skills development program.