Sold by: BTM
Deployed on AWS
Tracis is an AI-powered service designed to support log investigation and incident analysis.
By analyzing inquiry content and operational data, Tracis streamlines root cause identification, reduces investigation time and communication costs, and helps eliminate operational silos and dependency on specific individuals.
Overview
Tracis is an operational support service that uses AI to assist with log investigation and root cause analysis during system incidents. By organizing and analyzing inquiry content and operational data, Tracis streamlines incident investigation workflows and improves troubleshooting efficiency.
Traditionally, log investigations required multiple rounds of communication between engineers and specialized operational knowledge. Tracis enables even non-engineers to perform investigations efficiently, significantly reducing investigation time and communication costs. It also helps reduce operational workload and allows teams to focus on higher-value tasks.
Tracis supports self-service deployment through AWS Marketplace, enabling customers to get started quickly and easily.
The Free Edition supports log investigation for data within the most recent 24 hours.
Highlights
- Significantly reduces investigation time and accelerates initial incident response.
- Enables even non-engineers to perform log investigations while reducing communication overhead.
- Standardizes highly specialized log investigation workflows that are often dependent on specific individuals.
Details
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Categories
Delivery method
Supported services
Delivery option
Tracis Free Edition
Latest version
Operating system
Linux
Deployed on AWS
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Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
This product is available free of charge. Free subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Vendor refund policy
No refunds.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Tracis Free Edition
Supported services: Learn more
- Amazon ECS
Container image
Containers are lightweight, portable execution environments that wrap server application software in a filesystem that includes everything it needs to run. Container applications run on supported container runtimes and orchestration services, such as Amazon Elastic Container Service (Amazon ECS) or Amazon Elastic Kubernetes Service (Amazon EKS). Both eliminate the need for you to install and operate your own container orchestration software by managing and scheduling containers on a scalable cluster of virtual machines.
Version release notes
Initial release of Tracis.
Additional details
Usage instructions
"1. Subscribe to Tracis through AWS Marketplace. 2. Deploy Tracis using the provided AWS CloudFormation template. 3. Configure required integrations and database connection settings. 4. Refer to the GitHub documentation for detailed setup and operational instructions.
GitHub: https://github.com/Tracis-ai/tracis-aws-marketplace
Current limitations:
- MySQL is currently the only supported database engine.
- Slack is currently the only supported chat platform.
- AWS infrastructure and usage fees are billed separately."
Support
Vendor support
For inquiries regarding Tracis, please contact us at:
Email: tracis-support@b-tm.co.jp
Tracis is currently provided as a beta service, and support is available via email only. We will respond to bug reports and onboarding-related inquiries on a best-effort basis.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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