Sold by: Help.NGO
Help.NGO Managed Services provides continuous monitoring, optimization, and administration of AWS environments that support humanitarian and development operations. We manage workloads on behalf of partners—ensuring security, reliability, and cost efficiency—so organizations can focus on mission delivery while we handle infrastructure, compliance, and performance at scale.
Overview
Help.NGO Managed Services is a mission-critical, humanitarian-focused AWS Managed Service Provider (MSP) delivering secure, compliant, continuously optimized cloud operations for public sector, international development, and emergency response environments. Designed for organizations operating in complex, low-resource, or crisis-affected regions, our service provides 24/7 monitoring, administration, performance management, cost optimization, incident response, and cloud governance across AWS workloads — ensuring secure, reliable, scalable, and financially efficient operations that remain uninterrupted even under disaster or conflict constraints
Built on real-world field operations supporting the UN, governments, and INGOs, Help.NGO combines AWS Well-Architected Framework, Security Operations, High-Availability Continuity standards, and Edge-to-Cloud architectures with deep humanitarian deployment experience. We support organizations using AWS Cloud, with specializtions in AWS Snowball Edge, AWS IoT Core, Amazon EKS Anywhere, Amazon ECS Anywhere, AWS Wickr and Amazon Bedrock. Our team also extends optional consolidated billing, AWS credits enablement, and migration support — with no-cost core services for eligible non-profits, multilateral agencies, and research institutions.
As an AWS Advanced Tier Partner and long-term UN standby partner, Help.NGO provides an outcomes-driven approach focused on operational excellence, cybersecurity, resiliency, and cost sustainability. Our MSP capability is enhanced by field-tested hybrid deployments, including sovereign cloud, disconnected edge, tactical communications, and humanitarian digital transformation programs delivered globally — from headquarters cloud operations to austere field environments such as Haiti, Somalia, Ukraine, and Gaza.
Highlights
- Field-proven AWS Managed Services tailored for humanitarian, public sector, and mission-critical operations, providing 24/7 monitoring, performance management, operational resilience, and cybersecurity for cloud workloads — especially in limited-infrastructure or crisis-affected environments.
- Integrated cost-optimization driven by AWS Well-Architected Framework informed by a strong background in humanitarian, development and public sector. Consolidated billing, leveraging AWS program advisory, and workload right-sizing, ensuring public sector organizations minimize unnecessary cloud spend while maintaining reliability, operational continuity, and data governance.
- A member of the Standby Partnership Network with active Standby Agreements with multiple UN agencies, delivering long-term field collaboration, surge deployment capabilities, and specialized technical capacity to international, national, and local non-profit organizations operating in high-risk, humanitarian, and crisis-response missions worldwide.
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