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    Salesforce Service Cloud Voice (powered by Amazon Connect)

     Info
    Sold by: CloudHesive 
    CloudHesive, an Amazon Connect Service Delivery partner, brings significant expertise in Salesforce to assist customers in implementing Service Cloud Voice solutions.
    Request private offer
    Listing Thumbnail

    Salesforce Service Cloud Voice (powered by Amazon Connect)

     Info
    Sold by: CloudHesive 
    Request private offer

    Overview

    Salesforce's Service Cloud Voice (SCV) seamlessly integrates Amazon Connect into Salesforce, offering a cutting-edge contact center solution that merges voice communications, digital channels, and CRM data in real-time. Leveraging our status as an Amazon Premier Partner and an Amazon Connect Service Delivery Partner, CloudHesive has extensive experience in SCV deployments. Our dedication lies in empowering customers to fortify their contact centers for the future through the combined prowess of Amazon Connect and Salesforce.

    Key Advantages of Service Cloud Voice:

    Harness the power of Amazon Connect directly within Service Cloud. Effectively manage presence across all communication channels. Gain insights into conversations as they happen. Streamline agent management across various channels. Utilize Salesforce's built-in tools to accurately measure and optimize KPIs.

    Highlights

    • Streamline agent management across various channels
    • Utilize Salesforce's built-in tools to accurately measure and optimize KPIs.
    • Effectively manage presence across all communication channels

    Details

    Sold by
    CloudHesive 
    Categories
    Implementation 
    Premium Support 
    Contact Center 
    Delivery method

    Pricing

    Custom pricing options

    Request private offer
    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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