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    PagerDuty Process Automation

     Info
    PagerDuty Process Automation On Prem is a customer-managed platform that allows engineers to automate IT and business processes across their business systems and IT infrastructure. These processes can then be made available as self-service functions to stakeholders. Processes can be executed via a schedule, triggered by events, or other business processes.

    Overview

    PagerDuty Process Automation On Prem (formerly Rundeck Enterprise) is a self-hosted software cluster that gives engineers the ability to standardize and automate end-to-end operational workflows, and safely delegate them as self-service operations to stakeholders. These processes can then be made available as self-service functions to stakeholders to replace tickets or resolve incidents. They can be executed on schedule for recurring administrative tasks or updates. They can also be triggered by events or other business processes. Process Automation assists with safety and compliance in delegating these automated jobs through integration with authentication, access control, and secrets management services, and by logging every run of a job. Version 4.0 rolls up security, stability and usability enhancements, and includes a version of the Runner technology used by Runbook Automation-in this case called a Process Runner.

    Custom Private Offer: We can create a custom offer tailored to your needs. Please contact us at aws-sales@pagerduty.com 

    Highlights

    • Plug-in integration to common infrastructure and systems
    • Simple, graphical definition of automated jobs
    • Role-based and context-based access control & logging of job runs

    Details

    Delivery method

    Delivery option
    PagerDuty Process Automation Deployment

    Latest version

    Operating system
    Ubuntu 20.04.4

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    PagerDuty Process Automation

     Info
    Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time. Alternatively, you can pay upfront for a contract, which typically covering your anticipated usage for the contract duration. Any usage beyond contract will incur additional usage-based costs.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    Usage costs (4)

     Info
    Instance type
    Product cost/hour
    EC2 cost/hour
    Total/hour
    t4g.micro
    $3.14
    $0.008
    $3.148
    t4g.small
    $3.14
    $0.017
    $3.157
    t4g.medium
    $3.14
    $0.034
    $3.174
    t4g.large
    $3.14
    $0.067
    $3.207

    Vendor refund policy

    All fees are non-cancellable and non-refundable except as required by law.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    PagerDuty Process Automation Deployment

    Launches Cluster for PagerDuty deployment

    CloudFormation Template (CFT)

    AWS CloudFormation templates are JSON or YAML-formatted text files that simplify provisioning and management on AWS. The templates describe the service or application architecture you want to deploy, and AWS CloudFormation uses those templates to provision and configure the required services (such as Amazon EC2 instances or Amazon RDS DB instances). The deployed application and associated resources are called a "stack."

    Version release notes

    First Release

    Additional details

    Usage instructions

    Access the application via a browser at http://<public_dns>/start.html:80. To connect to the operating system, use SSH and the username ec2-user. All application controls are available via the command line by typing "commands /help".

    Resources

    Support

    Vendor support

    Additionally, anyone can interact with other PagerDuty users and PagerDuty employees via the PagerDuty Community (community.pagerduty.com). Our Support team is available during regular business hours around the globe, Monday through Friday, and can be contacted at: Email: support@pagerduty.com  or via a ticket submitted at tickets.pagerduty.com Our team provides multiple resources for customers to find answers to questions and get help with our product. Users may browse our integration guides (pagerduty.com/integrations) to integrate with partner tools, our knowledge base (support.pagerduty.com) to learn more about using PagerDuty, and our developer docs (developer.pagerduty.com) to use our APIs.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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