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    Intellum

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    Sold by: Intellum 
    Intellum provides the world's largest and fastest-moving companies, including Amazon, Google, X (Twitter), Meta, Mailchimp, Gusto, Redbull, Snap Inc., Pinterest, Stripe, AirBnB, and Verizon, with an all-in-one solution for authoring, presenting, managing, tracking, and continuously improving customer, partner, and employee education initiatives at scale.

    Overview

    Intellum provides the world's largest and fastest-moving companies, including Amazon, Google, X (Twitter), Meta, Mailchimp, Gusto, Redbull, Snap Inc., Pinterest, Stripe, AirBnB, and Verizon, with an all-in-one solution for authoring, presenting, managing, tracking, and continuously improving customer, partner, and employee education initiatives at scale.

    Backed by a team of award-winning learning practitioners, consultants, content experts, engagement professionals, developers, and engineers, with a scientific, data-driven approach based on 20+ years of industry experience, our solutions help organizations improve product utilization, customer retention, and revenue.

    Intellum Platform Our learning management system Includes everything you need to create, present, manage, track, and improve highly-engaging and personalized educational experiences at scale, with robust support for all content types, built-in gamification features, support for high- and low-stakes certifications, conformance with accessibility standards, and powerful API and out-of-the-box integrations.

    Intellum Social The only social tool purpose-built for external education, creating engaging collaboration and networking experiences inside and outside the platform on both desktop and mobile.

    Intellum Insights Arms you with the data needed to prove initiative success and make educated content decisions, ensuring desired learner and business outcomes, through standard, easy-to-understand data dashboards.

    Intellum E-commerce Provides a seamless, in-platform customer experience for monetizing high-value activities, courses, certifications, and more.

    Intellum Evolve Lets you create interactive, responsive, and HTML5 eLearning content quickly and easily, with advanced content creation tools and controls and in-platform play and launch capabilities.

    Highlights

    • Intellum Evolve Lets you create interactive, responsive, and HTML5 eLearning content quickly and easily, with advanced content creation tools and controls and in-platform play and launch capabilities.
    • Intellum Social: The only social tool purpose-built for external education, creating engaging collaboration and networking experiences inside and outside the platform on both desktop and mobile.
    • Intellum Insights Arms you with the data needed to prove initiative success and make educated content decisions, ensuring desired learner and business outcomes, through standard, easy-to-understand data dashboards.

    Details

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    Delivery method

    Deployed on AWS

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Intellum Platform
    Learning management platform for customer, internal, partner education
    $150,000.00

    Vendor refund policy

    All fees are non-refundable and non-cancellable except as required by law.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Email support services are available from Monday to Friday.
    https://www.intellum.com/contact-us 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Customer reviews

    Ratings and reviews

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    49 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Marketing and Advertising

    Intellum is our LMS platform of choice to serve millions of our learners.

    Reviewed on Nov 21, 2024
    Review provided by G2
    What do you like best about the product?
    Ease of integration and implementation, working with the Intellum team, visionary leadership and forward looking roadmap.
    What do you dislike about the product?
    User friction with findability and lack of personalization.
    What problems is the product solving and how is that benefiting you?
    Giving us insights into our customer base and an understanding of their pain points. It benefits us to understand how best to serve them the right education, in the right modality and at the right time.
    Rosemarie S.

    Very responsive and is committed to making product updates to keep up with learning industry trends.

    Reviewed on Nov 07, 2024
    Review provided by G2
    What do you like best about the product?
    The ability to tailor content like a website.
    What do you dislike about the product?
    The inability to use AI to tag content for searchability.
    What problems is the product solving and how is that benefiting you?
    It is filling a gap to create a culture of learning for sales enablement at my company.
    Jewel R.

    Flexible and Growing

    Reviewed on Nov 06, 2024
    Review provided by G2
    What do you like best about the product?
    Intellum is a wonderful LMS for all organizations big or small; it can be as simple or complex as needed to fit your company's needs. My favorite features are granular permissions, letters/letter triggers, and customizable topics. I also appreciate that you pull pretty much any kind of report you need. They are constantly adding new functionality (e.g., AI) and making improvements. The Client Experience portal helps get users up-to-speed with the platform.
    What do you dislike about the product?
    The biggest downside is the limited number of custom fields. I would also like the ability to filter a user's enrollments (not just Complete/Incomplete). The system can be difficult to fully understand for someone who is new to managing systems (but this does also come with the upside of flexibility.
    What problems is the product solving and how is that benefiting you?
    As a platform that can deliver and track learning, Intellum is paramount in ensuring our employees have the appropriate training for onboarding, skills, leadership, and compliance.
    Computer & Network Security

    A nice and clean SaaS learning management platform

    Reviewed on May 01, 2024
    Review provided by G2
    What do you like best about the product?
    The Intellum Platform provides a simple and clean way to organize and present training. For quick implementation of a basic learning platform this fully fits the bill.

    The customer support team is very friendly and helpful and very patient with our team as we continue to learn about the platform.

    There are a good number of options for types of training that can be supported adn the assessment capabilities are also quite nice and easy to implement.
    What do you dislike about the product?
    There are some limitations in the platform such as not being able to schedule retirement/sunset of content that have caused us to create manual workarounds to compensate for.

    The help articles are also a bit lacking - they are good introductions to basic features but leave a lot of information out for more technical help. For instance, an article on setting up the Credly integration under the gamification menu never identified what happens if the activity/path is made inactive, or if the gamification is turned off - two different actions from the platform that cost us replacement of 12,000 badges.

    Changes to how things display or operate in the platform are sometimes rolled out without notice adn sometimes without sufficient explanation so it feels like no notice. We recently found some pages displaying incorrectly and we could not explain why they were not showing correctly. When we contacted the support team we were informed that a change in the platform had been rolled out that was not identified in a the newsletter and our team had to modify some code in the platform to return the view to what was needed.
    What problems is the product solving and how is that benefiting you?
    This platform provides a location to house and provide training content access across several differents lines in the business.
    Security and Investigations

    Phenomenal user interface for end user and admin. Content building is very straightforward.

    Reviewed on Mar 18, 2024
    Review provided by G2
    What do you like best about the product?
    The ability to make content quickly and easily is top tier. Implementation was quick and straightforward. Customer support has been very helpful.
    What do you dislike about the product?
    Not an IT guy but more interoperability with other systems that is able to be done by the user would be great.
    What problems is the product solving and how is that benefiting you?
    Getting training out to everyone. Being able to put out the same training to every market. Tracking and documenting training in real time.
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