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    Red Hat Enterprise Linux 9 ARM (RHEL 9) | Support by ProComputers

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    Deployed on AWS
    This Red Hat Enterprise Linux 9 ARM (RHEL 9) image has charges associated with it for seller support and maintenance. Red Hat Enterprise Linux 9 ARM (RHEL 9) offers enterprise-grade performance, stability, and security for ARM-based AWS instances like Graviton. Optimized for efficiency, RHEL9 ARM delivers reduced costs and enhanced scalability for modern workloads. Ideal for web servers, databases, and automation pipelines, it integrates seamlessly with AWS services. Backed by Red Hat's reliability and ProComputers' maintenance, this RHEL 9 ARM image provides long-term support and continuous updates. Launch RHEL 9 ARM on AWS today and experience the future of efficient cloud computing.
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    Overview

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    This Red Hat Enterprise Linux 9 ARM (RHEL 9) image is a repackaged open source software product wherein additional charges apply for technical support and maintenance provided by ProComputers.

    Red Hat Enterprise Linux 9 ARM AMI

    Red Hat Enterprise Linux 9 ARM (RHEL 9) delivers enterprise-grade performance, stability, and security for modern cloud workloads optimized for ARM-based architectures. This Amazon Machine Image (AMI) is built for the next generation of computing efficiency, offering enhanced scalability, improved power consumption, and superior price-to-performance. ARM refers to the CPU architecture designed for high performance with lower energy use, ideal for cloud instances like AWS Graviton processors. The RHEL 9 ARM image ensures seamless compatibility with AWS services, long-term support, and consistent reliability trusted by enterprises worldwide.

    Launch your RHEL 9 ARM instance today - on AWS and experience the balance between performance, efficiency, and cost that defines Red Hat Enterprise Linux 9.

    Key Features of RHEL 9 ARM on AWS EC2

    • Performance Optimized: Red Hat Enterprise Linux 9 ARM is fully optimized for AWS Graviton CPUs, offering exceptional computing power, energy efficiency, and reduced operational costs without sacrificing performance or compatibility.
    • Security and Compliance: Built with SELinux, advanced firewall controls, and system integrity verification, RHEL9 ensures your workloads remain protected while meeting enterprise-grade security and compliance standards across global environments.
    • Cloud Integration: Seamless integration with AWS services like CloudWatch, EC2 Auto Scaling, and Systems Manager simplifies management, monitoring, and automation for RHEL 9 deployments across hybrid and multi-cloud infrastructures.

    Benefits of Using RHEL 9 ARM in AWS Cloud

    • Cost Efficiency: ARM architecture provides lower power consumption and reduced AWS compute costs, making RHEL 9 ARM the smart choice for scalable workloads with predictable performance.
    • Reliability and Longevity: Backed by Red Hat's enterprise support and continuous updates, RHEL9 ensures consistent, long-term reliability with regular security patches and feature enhancements.
    • Scalability and Flexibility: From small test environments to production-grade clusters, Red Hat Enterprise Linux 9 ARM adapts to your workload demands with easy scalability and flexible deployment options.

    Conclusion

    Red Hat Enterprise Linux 9 ARM (RHEL 9) combines performance, efficiency, and enterprise reliability, providing a powerful foundation for next-generation workloads. Designed for AWS Graviton-based instances, this image delivers a future-ready platform with long-term support and security.

    Start using RHEL 9 ARM on AWS today - and unlock the full potential of Red Hat Enterprise Linux 9 for your business applications.

    Frequently Asked Questions

    • How do I connect after launch? You can connect to your RHEL9 ARM instance using SSH with the private key associated with your AWS key pair. The default user account is ec2-user.
    • Does this image require subscription? No additional Red Hat subscription is required. All updates and access are provided through AWS Marketplace under standard hourly or annual pricing.
    • Who maintains this AMI? This RHEL 9 ARM image is maintained by ProComputers, ensuring it remains up-to-date, secure, and fully optimized for AWS environments.

    Why Choose ProComputers

    ProComputers is a trusted cloud image provider specializing in high-quality, security-hardened virtual machine images for AWS and other public cloud providers. Each RHEL 9 ARM AMI is rigorously tested, continuously updated, and optimized for enterprise reliability. With a focus on performance, compatibility, and security, ProComputers delivers production-ready images that help organizations deploy faster and operate more efficiently.

    Red Hat Enterprise Linux and RHEL are registered trademarks of Red Hat, Inc. The RHEL9 ARM image is provided by ProComputers as an independent distribution for AWS Marketplace use.

    Highlights

    • Red Hat Enterprise Linux 9 ARM delivers enterprise performance, reliability, and advanced security optimized for AWS Graviton CPUs. Ideal for web servers, databases, and CI/CD pipelines, this RHEL 9 ARM image ensures cost efficiency, scalability, and long-term stability maintained by ProComputers for production-ready cloud workloads.
    • RHEL 9 ARM provides powerful performance and energy efficiency for AWS cloud environments. Seamlessly integrates with CloudWatch, EC2 Auto Scaling, and Systems Manager to simplify monitoring, management, and automation for scalable enterprise applications with predictable performance and reduced costs.
    • RHEL9 ARM combines high performance, low power consumption, and enterprise-grade reliability in a single optimized AMI. Perfect for web hosting, database servers, or DevOps pipelines, it delivers continuous updates, strong security, and professional maintenance from ProComputers on AWS.

    Details

    Delivery method

    Delivery option
    64-bit (Arm) Amazon Machine Image (AMI)

    Latest version

    Operating system
    Rhel 9

    Deployed on AWS
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    Pricing

    Red Hat Enterprise Linux 9 ARM (RHEL 9) | Support by ProComputers

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    Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time. Alternatively, you can pay upfront for a contract, which typically covers your anticipated usage for the contract duration. Any usage beyond contract will incur additional usage-based costs.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    Usage costs (230)

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    • ...
    Dimension
    Cost/hour
    t4g.small
    Recommended
    $0.05
    r6gd.12xlarge
    $2.40
    r8g.12xlarge
    $2.40
    c8g.medium
    $0.10
    r7gd.12xlarge
    $2.40
    x8g.4xlarge
    $0.80
    r8g.xlarge
    $0.20
    m6gd.16xlarge
    $3.20
    r7g.12xlarge
    $2.40
    r6g.large
    $0.10

    Vendor refund policy

    The Red Hat Enterprise Linux 9 ARM (RHEL 9) VM can be terminated anytime to stop additional charges. Usage is billed by AWS on a pay-as-you-go basis, and refunds are not available once launched. To avoid further costs, stop  or terminate  the RHEL 9 ARM VM and consider canceling  your AMI marketplace subscription to prevent accidental restarts and extra charges.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    64-bit (Arm) Amazon Machine Image (AMI)

    Amazon Machine Image (AMI)

    An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.

    Version release notes
    • Repackaged on a default 10 GiB volume using the latest Red Hat Enterprise Linux 9 ARM (RHEL 9) security updates available at the release date.
    • In this Red Hat Enterprise Linux 9 ARM (RHEL 9) AMI version, the primary partition and filesystem automatically extend during boot if the instance volume is bigger than the default one.

    Additional details

    Usage instructions

    Ssh to the Red Hat Enterprise Linux 9 ARM (RHEL 9) instance public IP address and login as 'ec2-user' using the key specified at launch time. Use 'sudo su -' in order to get a root prompt. For more information please visit the links below:

    Monitor the health and proper function of the Red Hat Enterprise Linux 9 ARM (RHEL 9) virtual machine you have just launched:

    • Navigate to your Amazon EC2 console  and verify that you are in the correct region.
    • Choose Instances from the left menu and select your Red Hat Enterprise Linux 9 ARM (RHEL 9) launched virtual machine instance.
    • Select Status and alarms tab at the bottom of the page to review if your Red Hat Enterprise Linux 9 ARM (RHEL 9) virtual machine status checks passed or failed.
    • For more information visit the Status checks for Amazon EC2 instances  page in AWS Documentation.

    Support

    Vendor support

    For technical assistance, maintenance inquiries, or troubleshooting related to this Red Hat Enterprise Linux 9 ARM (RHEL 9) image, please visit the ProComputers Support Portal . Our team is ready to help with configuration guidance, deployment issues, or general image feedback. If you encounter any problem with this RHEL 9 ARM AMI, please contact us immediately for prompt investigation and resolution.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    4.4
    337 ratings
    5 star
    4 star
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    1 star
    23%
    72%
    4%
    1%
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    120 AWS reviews
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    217 external reviews
    External reviews are from PeerSpot .
    Akhil Kumar Bhalani

    Flexible commands have simplified cloud automation and daily containerized workflows

    Reviewed on Jan 20, 2026
    Review provided by PeerSpot

    What is our primary use case?

    Red Hat Enterprise Linux (RHEL)  is user-friendly and easy to use. The affordability and free open source nature are main points. Multiple tools can be installed easily, and the interface is very user-friendly.

    I am using Red Hat Enterprise Linux (RHEL)  on Docker . I work on Docker  with both Red Hat Enterprise Linux  (RHEL) and Docker. Installation of so many tools is easy and simple for my Red Hat machine.

    What is most valuable?

    The features of Red Hat Enterprise Linux  (RHEL) that I find to be the most valuable and useful are that it is user-friendly. The command is very user-friendly and easy to use, and easy to remember. That is a main point. I install it everywhere on my cloud server because I am using a virtual machine also on my PC.

    A specific feature of Red Hat Enterprise Linux (RHEL) is that I can install multiple tools without any interruption. I can configure everything easily, such as network ports. I can configure networking using vim commands and multiple commands. Red Hat Enterprise Linux (RHEL) provides more alternate commands for my convenience.

    What needs improvement?

    Red Hat Enterprise Linux (RHEL) is very good. Red Hat Enterprise Linux (RHEL) provides the updated latest version yearly. However, they could provide more flexibility in areas such as adding more networking features. For security reasons, since security is a main key point for privacy in upcoming years, they could provide more DPDK for fast signaling and add more new protocols.

    For how long have I used the solution?

    I have more than four years of experience with Red Hat Enterprise Linux (RHEL).

    What do I think about the stability of the solution?

    Red Hat Enterprise Linux (RHEL) needs some improvement for stability. I am currently working on the latest version only. The latest version is not familiar to me, and I need to upskill on my side also. Red Hat Enterprise Linux (RHEL) should provide more free courses for the upcoming or latest version that explain what changed between the latest and previous versions. Red Hat Enterprise Linux (RHEL) is not providing courses on sites or readable materials that explain what commands should be used.

    How are customer service and support?

    I have communicated with the technical support of Red Hat Enterprise Linux (RHEL). Previously, I did receive technical support in my previous company, and they provided an update for my servers. I rate the technical support services of Red Hat Enterprise Linux (RHEL) as good, giving it a 9 out of 10.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I used SUSE Linux and CentOS  before Red Hat Enterprise Linux (RHEL). Red Hat Enterprise Linux (RHEL) is much better than CentOS  and SUSE. Red Hat Enterprise Linux (RHEL) provides its own cloud, OpenStack .

    What other advice do I have?

    The knowledge base offered by Red Hat Enterprise Linux (RHEL) provides free courses for everyday work. I am currently using shell scripting, which is very useful for automation and easy to deploy on Docker and CI/CD pipelines for Jenkins . Shell scripting is the main knowledgeable area right now.

    The most important security feature in Red Hat Enterprise Linux (RHEL) is that it provides multiple ports in the Linux machine that are connected via the kernel. The kernel is the main core of the network of Linux. No one can bypass this kernel line. The networking security feature is a main point.

    I am not familiar with Image Builder for Red Hat Enterprise Linux (RHEL) and have not built any images using Red Hat.

    Regarding the pricing of Red Hat Enterprise Linux (RHEL), I am not purchasing any membership right now. I purchased it previously, but I am not currently.

    I chose Red Hat Enterprise Linux (RHEL) because it is so user-friendly. In every server, I need to use it for security reasons, and it is user-friendly for everyone. The source code is very simple. I can create my own tools and automation scripting.

    My overall rating for Red Hat Enterprise Linux (RHEL) is 10 out of 10.

    Roshan Ugale

    Automation with hybrid deployments has improved security and reduced downtime in daily banking work

    Reviewed on Jan 16, 2026
    Review from a verified AWS customer

    What is our primary use case?

    I work with the on-premises deployment of Red Hat Enterprise Linux (RHEL) .

    In our organization, we are using Red Hat Enterprise Linux (RHEL)  for deployment, scheduling tasks, and automation tasks as part of our day-to-day activities. We find Red Hat Enterprise Linux  (RHEL) to be a very flexible operating system, meaning we can utilize this machine for years without concerns about it hanging or any issues.

    Currently, we have started using Red Hat Enterprise Linux  (RHEL) in a hybrid environment, specifically with AWS  cloud along with on-premises deployments. We are in the phase of deployment and are just beginning to utilize it on the cloud.

    One specific pain point that Red Hat helped us solve is automation, particularly through Ansible . It is a powerful tool that enables us to effectively automate tasks, which is incredibly helpful in our operations.

    Red Hat Enterprise Linux (RHEL) does help me save time, especially with automation tools like Ansible . We can execute tasks and then focus on other activities, which significantly enhances our productivity.

    Red Hat Enterprise Linux (RHEL) has helped mitigate downtime and lower risks in the banking sector. We previously were not using cloud but have begun transitioning to a hybrid environment to enhance security and productivity, especially given our experiences with on-premises products.

    What is most valuable?

    I have previously used Ubuntu  and CentOS  as different solutions. However, since Ubuntu  is not much familiar in our organization, we moved to Red Hat Enterprise Linux (RHEL). CentOS  has already been decommissioned and merged into Red Hat, so for the past seven years, we have been using Red Hat Enterprise Linux (RHEL). Before that, we were using Ubuntu, both in college and school days, and I have worked with different flavors and also on Oracle.

    The key difference I see between Red Hat Enterprise Linux (RHEL) and Ubuntu is mainly in the support offered. Red Hat Enterprise Linux (RHEL) provides 24x7 support for any critical issues we face. As we are working in the banking sector, having that support is crucial. In contrast, with Ubuntu or CentOS, we do not have timely support; we need to raise tickets and face delays in deployment and production, which is a significant drawback.

    I assess the knowledge base offered by Red Hat Enterprise Linux (RHEL) as very good. The training sessions are beneficial and it is totally open source, allowing us to access official sites for learning and documentation. I continuously learn with Red Hat Enterprise Linux (RHEL) and find plenty of free documents available for study. Compared to other operating systems like Ubuntu, there is not as much documentation, making it easier to learn using Red Hat Enterprise Linux (RHEL) official resources.

    The most important security features in Red Hat Enterprise Linux (RHEL) stem from its open-source nature, which allows us to easily understand what happens within the system and identify potential loopholes. Additionally, SELinux is a powerful security module we use to block external threats. It also features a firewall, encryption, and uses advanced algorithms like SALT and SH5, making it difficult for malicious entities to crack the system. In essence, Red Hat Enterprise Linux (RHEL) has robust security features.

    I have used the Image Builder of Red Hat Enterprise Linux (RHEL) but not the system roles. Image Builder has proven useful for creating images.

    The Image Builder is very easy and simplifies tasks, significantly reducing our workload. It saves us a lot of time compared to what we used to do previously, thereby boosting our productivity.

    What needs improvement?

    I have not identified any specific improvements needed in Red Hat Enterprise Linux (RHEL), but I would recommend reducing the cost of certification training. This would allow more people, including students, to access global certifications and deepen their interaction with the systems. Overall, I am satisfied with Red Hat Enterprise Linux (RHEL) and find it smooth, even as I start using newer versions like Red Hat Enterprise Linux (RHEL) 10, which features AI functions.

    For how long have I used the solution?

    I have been using Red Hat Enterprise Linux (RHEL) for the last seven years.

    What do I think about the stability of the solution?

    I find the stability of Red Hat Enterprise Linux (RHEL) to be very good. Over the years, we have not encountered any significant issues, which is a key reason we have transitioned to using Red Hat Enterprise Linux (RHEL).

    What do I think about the scalability of the solution?

    I find Red Hat Enterprise Linux (RHEL) to be scalable. Since much of it is open-source, we do not incur costs for various functionalities, reducing expenses while still being scalable.

    How are customer service and support?

    The customer service and technical support provided by Red Hat are very good. They respond promptly, even in off-hours, such as at 3:00 AM. We have no regrets about our decision to shift to Red Hat Enterprise Linux (RHEL).

    I would rate the technical support of Red Hat Enterprise Linux (RHEL) as eight out of ten.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup of Red Hat Enterprise Linux (RHEL) is very straightforward due to my prior experience. I did not face any issues, and the support from the Red Hat subscription plan has been helpful throughout the process.

    What other advice do I have?

    I understand the pricing aspect. We are using Red Hat Enterprise Linux (RHEL) as a free-of-cost OS, but we do require a subscription for support. While I am not involved at the management level, I know there is a cost for the subscription plan that provides 24x7 support, though I do not know the exact amount.

    The business value of Red Hat Enterprise Linux (RHEL) is significant in comparison to other Linux distributions I have used, particularly because we work with banking clients that operate around the clock. Red Hat Enterprise Linux (RHEL) provides instant response for support, allowing us to resolve issues quickly, which is crucial for maintaining productivity and operations without downtime.

    I definitely recommend Red Hat Enterprise Linux (RHEL) to other organizations considering it for their environment. I also suggest students download Red Hat Enterprise Linux (RHEL) to learn Linux instead of opting for Ubuntu or CentOS.

    Apart from Ansible, I have previously worked with OpenShift from Red Hat. While we are not currently using it, I have found it to be flexible and beneficial. However, we are mainly focused on AWS  for now.

    I would give Red Hat Enterprise Linux (RHEL) as a product or solution a rating of 9.5 out of 10.

    reviewer2261838

    Linux platform has provided robust storage administration and reliable documentation support

    Reviewed on Jan 11, 2026
    Review provided by PeerSpot

    What is our primary use case?

    I still have experience with Red Hat Enterprise Linux (RHEL) , but I mainly work with SUSE Linux. The solutions are for on-premises deployments.

    From what I have heard, my organization is going to use SUSE Linux as a standard. For Red Hat, the people who deal with servers have a few of them and are probably migrating them through VMware.

    The part that my group deals with the most is SAP, and all that we have on them is SUSE Linux.

    What is most valuable?

    The main differences between Red Hat Enterprise Linux (RHEL)  and SUSE Linux may be in some commands. The heart is very similar with logical volume manager and other components, but there might be commands that change, such as command line interface commands that might change even when they perform the same thing.

    I believe that the best features of Red Hat Enterprise Linux  (RHEL) include the interface with logical volume manager and file system management, since I work more with storage administration.

    I used to deal more with Unix, and the way Unix performed things was better for me. For example, at the Linux level, all the partitioning is difficult for me in the way it uses certain terms, such as physical disk, when you call it SDB or SDBA.

    From this perspective, I found this hard. I used to be more accustomed to Unix. However, they are very similar at this level with the device types and other components.

    What needs improvement?

    I believe that Red Hat Enterprise Linux  (RHEL) can be improved in areas such as monitoring, storage, and virtualization.

    Everyone today is talking about virtualization and there is a need for it. There are many virtualization implementations, and everyone is moving toward that area.

    For how long have I used the solution?

    I have used Red Hat Enterprise Linux (RHEL) for several years in total.

    How are customer service and support?

    I assess the knowledge base for Red Hat Enterprise Linux (RHEL) as good. The documentation is nice and good, and it is available. The documents I have seen are self-explanatory, and the explanations are clear.

    On a scale of one to ten, I would rate Red Hat Enterprise Linux (RHEL) support as good. I know it is good, but since we usually look at the documentation, I have not placed a request for an error or similar issue. I probably have not had the need to do that. I would rate it a nine or ten. In our case, I have not dealt so much with that part, as there has not been a need to request a patch or upgrade.

    How would you rate customer service and support?

    Positive

    What other advice do I have?

    I personally have not used Red Hat Enterprise Linux (RHEL) Image Builder or Red Hat system roles. I know that some of the people who give us support do use them. I know it is helpful, but I do not have details about them because my group is dealing more with the hardware parts, such as HP physical servers and storage.

    We are dealing more with that aspect.

    I believe that the most important security features in Red Hat Enterprise Linux (RHEL) include the standard ones, such as user and password authorization and read and write access, which are standard in Linux.

    I believe that you probably want to use additional software. My company has many tools, and another team works with the security part. However, you probably need integration with that. The basic features that every Linux software has are standard and robust.

    I would rate this review a nine out of ten overall.

    Karthikeyan Raman

    Linux platform has transformed banking deployments and simplifies secure containerized scaling

    Reviewed on Jan 08, 2026
    Review provided by PeerSpot

    What is our primary use case?

    In the banking industry, we provide software for banking, from our development infrastructure to deployment infrastructure for the banks. We generally use Linux RHEL . It is only for on-premises, but what we did was try out Red Hat OpenShift , basically on top of Linux platforms to run it on the Kubernetes  enabled architecture to see how it would perform.

    What is most valuable?

    For us, the best features of Red Hat Enterprise Linux (RHEL)  are that running it in a containerized environment makes setting up multiple Linux environments much easier than any other high-end or risk-based machines like AIX or Sun Solaris. Having more Linux boxes and setting up RHEL was much faster.

    In terms of security, the most important feature in Red Hat Enterprise Linux  (RHEL) is that it has a good sandbox with policies and features that are very effective. Whatever we could do in terms of hardening the Linux software, it was much easier for us.

    Red Hat Enterprise Linux  (RHEL) helps me solve the pain point of having a huge monolith of big AIX boxes because I could have smaller Linux boxes with Red Hat, and I was able to do both vertical and horizontal scaling much faster.

    What needs improvement?

    One area that could be improved with Red Hat is probably pricing. Discounts that are slightly cheaper would be better.

    For how long have I used the solution?

    In Enterprise Linux, I have dealt with it for probably more than five years.

    What do I think about the stability of the solution?

    Red Hat Enterprise Linux (RHEL) is definitely stable.

    What do I think about the scalability of the solution?

    In my opinion, Red Hat Enterprise Linux (RHEL) is absolutely a scalable solution. That is why I was able to do both vertical scaling and horizontal scaling very seamlessly.

    How are customer service and support?

    Regarding their support, we did not reach out to support too much, but I thought it was good. I would rate it a nine.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Before using Red Hat Enterprise Linux (RHEL), we used Windows, basically, and then moved everything to Linux.

    We switched to Linux from Windows because there were a lot of server hangs happening on Windows, with antivirus and virus problems. Basically, it was a nightmare managing Windows, so we moved to Linux.

    How was the initial setup?

    With the initial setup, it is very straightforward and much easier to set up.

    On a scale of one to ten, if ten was the easiest, I place it at a nine.

    What other advice do I have?

    We also do Red Hat Enterprise Linux (RHEL) with Red Hat. I would rate this review a nine overall.

    reviewer2587590

    Automation has reduced downtime and supports reliable zero‑disruption deployments

    Reviewed on Jan 07, 2026
    Review provided by PeerSpot

    What is our primary use case?

    I am currently working with Red Hat Enterprise Linux (RHEL)  as I administer a lot of Kubernetes  clusters installed on Red Hat Enterprise Linux (RHEL) .

    For Red Hat Enterprise Linux  (RHEL), I use it as an operating system for our platform which powers all our company's software, mostly for Kubernetes  or for IBM BPM  or IBM PEL.

    What is most valuable?

    Red Hat Enterprise Linux  (RHEL) is a robust operating system, and I believe it is much better than Windows. I work with Windows and Ubuntu , but Red Hat Enterprise Linux (RHEL) is the best distribution I have worked with.

    The knowledge base offered by Red Hat Enterprise Linux (RHEL) is excellent. Red Hat documentation is the most valuable documentation in the market.

    For Red Hat Enterprise Linux (RHEL), I think the most time-saving aspects come from Red Hat Ansible  because we use Ansible  to automate many tasks and repetitive tasks on Red Hat Enterprise Linux (RHEL) and Windows. Ansible automation and the Ansible automation platform are the most valuable products that save us time and money.

    Overall, Red Hat Enterprise Linux (RHEL) helps me save time through automation using Ansible. For OpenShift, the core of containers saves time by automating the DevOps processes using the Red Hat pipeline built into OpenShift, Tekton , and source-to-image build. All of this saves us time.

    Red Hat Enterprise Linux (RHEL) helps to mitigate downtime and lower risks for me, as most of my work is with OpenShift which enables us to do a zero downtime deployment. The deployment is done without any downtime. Red Hat OpenShift  is a stable system. Red Hat OpenShift  and Linux are very stable and the downtimes are very minimal.

    What needs improvement?

    I think Red Hat needs to implement more AI features in the operating system or Red Hat OpenShift.

    For how long have I used the solution?

    I have been working with Red Hat Enterprise Linux (RHEL) for about 14 years.

    What do I think about the stability of the solution?

    Red Hat Enterprise Linux (RHEL) is very stable. The product is very stable and very mature. All issues are documented in documentation or in the support portal and support knowledge base. When I have an issue, I primarily search the knowledge base and the support portal and find the solution. Red Hat Enterprise Linux (RHEL) is a very secure operating system, and they provide security patching every month.

    What do I think about the scalability of the solution?

    I find Red Hat Enterprise Linux (RHEL) scalable.

    How are customer service and support?

    We have many cases where Red Hat helped us with Red Hat Enterprise Linux (RHEL) or OpenShift, and their support is great. On a scale of one to ten, where ten is the best, I would rate the tech support a nine.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Most enterprises work on Linux, and as I am a DevOps and platform engineer, most of our systems run Linux, including Kubernetes, OpenShift, and the DevOps pipeline, all working on Linux. This is why I switched to Linux.

    How was the initial setup?

    For Red Hat Enterprise Linux (RHEL), the setup is very straightforward. OpenShift is a little complex, but once you do it once, you will master it.

    What about the implementation team?

    I performed the deployment all by myself.

    Which other solutions did I evaluate?

    When it comes to our business value, most of our customers are enterprise-grade customers from banking and government sectors, and they prefer to use an enterprise-grade operating system, not Ubuntu  or CentOS . Additionally, in many cases, we need enterprise support from Red Hat as Ubuntu does not provide this.

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