Sold by: Sand Technologies
Water utilities lose millions each year to undetected infrastructure failures, delayed crew response, and reactive operations built on complaint-driven workflows. Situational Awareness for Water Utilities replaces this with AI-driven operational intelligence across distribution networks. The platform ingests sensor, GIS, work order, and weather data to detect events in real time, localize failures, assess downstream consequence across the full network, and route prioritized actions to operators and field crews. It works on "dark" networks with minimal instrumentation, requires no SCADA dependency, and deploys in days. Proven in production at US and UK water utilities with 75% faster burst detection and 5x improvement in localization accuracy.
Overview
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Network-Wide Situational Awareness & Risk Scoring
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Operational World Model, Live Network Intelligence
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Event Detection & Consequence Assessment
Situational Awareness for Water Utilities is an AI-powered operational intelligence layer that gives water utility operators a real-time, explainable picture of what is happening across their distribution network and what to do about it. It combines data integration (SCADA, GIS, pressure sensors, AMI, work orders, weather), AI-driven event detection and risk scoring, and agentic decision workflows that surface prioritised, actionable recommendations rather than raw alerts.
The platform operates across three capability tiers. Tier 1 (Dark Operations) serves utilities with minimal instrumentation, delivering burst detection, asset risk scoring, and incident triage from available data. Tier 2 (Noisy Operations) adds sensor-rich event correlation, crew dispatch optimisation, and isolation consequence modelling. Tier 3 (Intelligent Operations) introduces predictive maintenance, capital targeting, and autonomous workflow orchestration. Each tier deploys as a packaged product into customer AWS accounts, with no re-architecture of existing utility systems required.
Highlights
- 75% reduction in burst detection time, 5x improvement in localization accuracy
- Valve isolation and crew dispatch recommendations grounded in real-time network state
- Pipe-level risk scoring across the full network for capital planning
Details
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Delivery method
Deployed on AWS
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