Sold by: Minari Tech
24/7 cloud management, optimization, and security for your AWS infrastructure. We maximize business continuity, reduce operational costs, and guarantee compliance through advanced automation and cloud governance.
Overview
Managing a complex AWS environment requires continuous monitoring, specialized expertise, and agile governance. Our AWS Cloud Operations service provides your organization with a dedicated team of certified AWS engineers who proactively manage, secure, and optimize your cloud infrastructure 24/7/365, allowing your internal teams to focus entirely on core business innovation.
We align every deployment with the AWS Well-Architected Framework to ensure your operations are resilient, highly secure, and cost-efficient. Whether you need to offload daily infrastructure maintenance or accelerate your DevOps maturity, our tailored services adapt to your specific business requirements.
Key Service Pillars24/7
- Proactive Monitoring & Incident Management: Around-the-clock surveillance of your workloads with automated alerting, rapid incident response, and root-cause analysis to guarantee maximum uptime.
- Continuous Cost Optimization (FinOps): Ongoing analysis of your AWS infrastructure to eliminate wasted resources, right-size instances, and leverage Savings Plans or Reserved Instances to lower your monthly bill.Security,
- Compliance & Governance: Implementation of robust security baselines, identity and access management (IAM) enforcement, and continuous patch management aligned with global compliance standards.
- Automation & DevOps Practices: Streamlining deployments through Infrastructure as Code (IaC) and automated CI/CD pipelines to minimize human error and accelerate time-to-market.
Business Benefits
- Reduced Operational Overhead: Eliminate the challenges of hiring and retaining scarce cloud talent by leveraging our team of certified experts.
- Full Cost Predictability: Clear, transparent pricing models tailored to your infrastructure scale.
- Accelerated Innovation: Shift your engineering focus from "keeping the lights on" to delivering new features and business value.
How to Get Started Every engagement begins with an initial assessment of your current AWS footprint. Contact us to request a Custom Private Offer tailored to your specific operational needs, service level agreements (SLAs), and compliance goals.
Highlights
- 24/7 Managed AWS Cloud Operations: Complete peace of mind with around-the-clock proactive monitoring, incident management, and expert technical support to guarantee maximum application uptime.
- Continuous Cost Optimization & FinOps: Maximize your cloud ROI with ongoing infrastructure right-sizing, waste elimination, and strategic AWS billing management to lower monthly spend.
- Advanced Security & Compliance Governance: Robust protection for your cloud workloads through strict IAM enforcement, patch management, and security baselines aligned with global standards.
Details
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Delivery method
Deployed on AWS
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Introducing multi-product solutions
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
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Support
Vendor support
Support Contact Information Support Email: support@minari.tech
Support Description Our AWS Cloud Operations service includes comprehensive, enterprise-grade technical support managed by certified AWS engineers. We ensure your infrastructure remains resilient, secure, and fully operational around the clock.
Support Channels & Availability
- Standard Support: Available via our dedicated customer support portal and email for general inquiries, configuration requests, and non-critical updates.
- Emergency Support: Dedicated 24/7/365 phone line and high-priority ticketing channel for critical production incidents.
Incident Response Times (SLA) We categorize and respond to infrastructure issues based on severity levels:
- Severity 1 (Critical / Production Down): Under 30 minutes response time (24/7/365).
- Severity 2 (High / Major Functionality Impaired): Under 2 hours response time (Business hours / 24/7 depending on agreement).
- Severity 3 (Medium / Minor Issues & Requests): Next business day.
- Severity 4 (Low / General Inquiries): Under 2 business days.
Customer Onboarding Upon accepting a Custom Private Offer, your team will be provisioned with direct access to our ticketing system, a dedicated Slack/Teams communication channel (if applicable), and an escalation matrix with direct contacts to our operations management.