Airlock Digital delivers enterprise-grade application control that is simple to manage and built to scale. This purpose-built allowlisting solution, designed by security experts, helps organizations protect their most critical assets with confidence.
Airlock Digital provides security teams with comprehensive visibility into every application, process, and script running across their endpoints. This insight enables organizations to implement and sustain a robust Deny by Default security posture, offering clear intelligence into what is running, and what has attempted to run, across the environment.
Combined with powerful allowlisting and blocklisting capabilities, this deep visibility empowers organizations to efficiently secure large, complex, and rapidly evolving enterprise environments.
Scalable, easy-to-manage application control and allowlisting
Airlock Digital's allowlisting model delivers measurable security outcomes by enforcing a strict Deny by Default posture, ensuring only trusted applications, scripts, and processes are permitted to execute. By preventing unauthorized code from running, organizations can significantly reduce ransomware execution risk, shrink their attack surface, and lower incident response workload.
Built for scale and operational efficiency, Airlock Digital enables security teams to strengthen endpoint protection while minimizing management overhead across large and dynamic enterprise environments.
Proactive Deny by Default Protection
Enforce a true Deny by Default security model that prevents unauthorized applications, scripts, and processes from executing, stopping threats before they run and significantly reducing your attack surface.
Purpose-built for enterprise environments, Airlock Digital simplifies allowlist management with intuitive, practitioner-developed workflows that scale across large and dynamic IT and OT estates.
Highlights
Granular Policy and Flexible Exception Control
Define trusted applications at the file, path, publisher, or parent process level, with advanced exception handling and secure One-Time Password (OTP) capabilities to maintain operational continuity without compromising security.
Enterprise Visibility and Intelligence
Gain full visibility into what is running, and what has attempted to run, across endpoints, enhanced by integrated file-level intelligence to support informed policy decisions.
Seamless Integration and Compliance Alignment
Integrate with existing security ecosystems, including EDR and SIEM platforms, while supporting regulatory frameworks such as NIST, HIPAA, and PCI-DSS.
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Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
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This listing uses a contract pricing model with two units. Airlock Enterprise is the main subscription. You buy it through a custom quote arranged with the vendor, since pricing depends on your environment. The Overage unit covers usage beyond your contracted amount. It bills for consumption above what your Airlock Enterprise agreement includes. Together, the two units let you commit to a base subscription and then account for any additional use. You contact the vendor directly to set the quantities and terms that fit your organization.
Top-of-mind questions for buyers
What does one unit of Airlock Enterprise map to when calculating my subscription?
The listing bills by units, but the exact mapping depends on your environment. Airlock Digital protects endpoints such as servers, laptops, and workloads across IT, OT, and hybrid systems. Because unit counting reflects your deployment scale, you arrange the quantity through a custom quote from the vendor.
When does the Overage unit apply, and how does it relate to my Airlock Enterprise subscription?
The Overage unit charges for use beyond what your Airlock Enterprise agreement covers. Your base subscription includes a contracted amount. When your actual usage passes that amount, the extra consumption bills under Overage. The two units appear together, so you pay the base commitment plus any additional use.
Which unit drives most of my bill under this contract pricing?
Airlock Enterprise drives the main cost, since it covers your committed subscription. The Overage unit adds cost only if your usage exceeds the contracted amount. For steady deployments, Airlock Enterprise dominates. Overage charges appear alongside it when consumption runs higher than planned. Both bill on the same contract.
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Application control has strengthened endpoint protection and now streamlines security investigations
Reviewed on Aug 31, 2026
Review provided by PeerSpot
What is our primary use case?
Airlock Digital Application Control is used primarily for whitelisting and endpoint security, controlling which applications are allowed to execute on endpoints, preventing unauthorized and potential malicious software from running and reducing overall attack surface.
A specific example of whitelisting and endpoint security involves an unauthorized executable being introduced onto an endpoint and attempting to run. Because the application was not on the approval whitelist, Airlock blocked its execution before it could run.
Utilizing Airlock has helped prevent malware within our systems, particularly when an unknown executable or application is introduced at an endpoint. Because it is not approved by the application control policy, Airlock blocks it from executing, allowing the security team to investigate it before it can cause an impact.
What is most valuable?
The best features Airlock Digital Application Control offers include policy management, which allows us to define and maintain application control rules based on our environment.
The policy management feature has made things easier for the team because it provides understanding of what was blocked and allowed, giving the security team useful information for investigation.
Airlock Digital Application Control has positively impacted the organization by increasing productivity and reducing the time consumed to validate alerts and issues, making it an overall good process.
Airlock improved productivity and reduced the time to validate alerts, particularly because for legitimate applications that are blocked, the audit information helps identify the reason for the block and resolve the issue faster, thus reducing the investigation and validation efforts overall.
What needs improvement?
Airlock Digital Application Control can be improved, as its main use case is the ease of management and automation, yet managing policies, exceptions, and application changes can become more time consuming as the environment grows. More automation for policy recommendations, stronger integrations with SIEM tools, and other security tools would be helpful.
I wish Airlock Digital Application Control would add more integrations, and automation could be improved further, particularly around identifying trusted applications and recommending policy changes, which would reduce the amount of manual efforts given to this application.
For how long have I used the solution?
Airlock Digital Application Control has been used for two years, and it has been deployed in an enterprise environment.
What do I think about the stability of the solution?
Airlock Digital Application Control is stable.
What do I think about the scalability of the solution?
Airlock Digital Application Control's scalability is very good, as it increases the ability to scale whenever the organization grows.
How are customer service and support?
The customer support for Airlock Digital Application Control is good.
I would rate the customer support a 10 on a scale of one to ten.
Which solution did I use previously and why did I switch?
Previously, local endpoints were used, but now Airlock Digital Application Control is used because it created an additional layer of security.
How was the initial setup?
The experience with pricing, setup cost, and licensing for Airlock Digital Application Control is good.
The pricing, setup cost, and licensing have been good, as they are transparent and straightforward, and the initial setup cost was reasonable considering the security value and functionality provided by the platform.
What was our ROI?
There has been a very good return on investment, which can be measured in terms of operational efficiency and reduced security risk. Airlock has helped prevent unauthorized applications from executing, leading to reduced manual efforts, faster investigations, and better endpoint protection.
What's my experience with pricing, setup cost, and licensing?
The single SKU licensing model of Airlock Digital Application Control positively affects the organization's budgeting and resource allocation for application control by combining all expenses in one place, simplifying procurement, and making it easier to understand overall costs while planning for the number of endpoints that need to be covered.
Which other solutions did I evaluate?
Before choosing Airlock Digital Application Control, other options were evaluated primarily based on application control capabilities and policy granularities. Airlock stood out with a good balance of strong application control, centralized management, and straightforward licensing.
What other advice do I have?
Airlock Digital Application Control is highly recommended to others looking into using it. Airlock Digital Application Control is a very good application and it is performing great. I would rate this review a 10 on a scale of one to ten.
Hamish Miss
Application control has improved compliance and simplified daily policy management
Reviewed on Aug 20, 2026
Review provided by PeerSpot
What is our primary use case?
My main use case for Airlock Digital Application Control is to assist customers in deploying application control to their businesses.
I help customers deploy application control by asking them a bunch of scoping questions to determine exactly what they need and how to configure it. Once we understand their requirements, we get access to their environment to deploy the software and assist the customer by training them, running various calls, and looking at the applications running in their environment to show them how to permit or deny those applications.
There were a few projects we did that were quite large and were more advisory, where nothing was necessarily deployed, at least in the first phase, but we were assisting in determining if Airlock Digital Application Control was the right product and how they could use it.
What is most valuable?
The best features Airlock Digital Application Control offers include the ease of being able to add applications daily, along with good interfaces that certainly improved during my time using it, plus the constant feedback and updates. The ability to add an entire publisher to allow application by publisher instead of just by a folder is also a great advantage compared to some competitors.
Those features made my day-to-day work easier because, if a customer was happy to permit an entire publisher, that could wipe out a lot of executions in an environment at once and also prevent items from that publisher coming up again in the future, which is a huge improvement to their workflows, not having to constantly add those executions.
Airlock Digital Application Control positively impacts my organization and customers by helping them achieve Essential Eight compliance, giving them visibility into applications they don't know people are running, and providing insights about applications used in their environment, reducing the risk of phishing attacks by blocking unauthorized applications, which is the primary goal of the software.
What needs improvement?
Airlock Digital Application Control can be improved in terms of search functionality and how blocked apps are handled, as well as addressing limitations in the logic when configuring granular rules based on criteria combinations like file name, path, or publisher.
There were some challenges when a customer wanted to block or allow a certain app for a certain group; they couldn't use AD groups, which posed difficulties, but it was a specific customer issue and I can't remember the exact details.
I chose 8 out of 10 due to areas needing improvement, even though what's currently functioning is really good. The main challenges arose with very large organizations where I've discussed potential improvements with Airlock, yet there are valid reasons for specific approaches, making it not necessarily a bad thing.
I can't think of anything more specific needed for improvements to Airlock Digital Application Control.
For how long have I used the solution?
I've been working in my current field for nearly a year and in my previous role for three years.
What do I think about the stability of the solution?
I believe Airlock Digital Application Control is stable, as I only saw one issue with a customer, and overall, I consider it to be very stable.
What do I think about the scalability of the solution?
The scalability of Airlock Digital Application Control is great; by deploying a straightforward policy grouping layout, you can easily manage deployments, and it also integrates with Entra ID and Active Directory to automate adding people to Airlock groups.
How are customer service and support?
I don't have a lot of experience with the competition, but from what I've seen, Airlock Digital Application Control makes quite a compelling product. When we faced challenges or were trying to figure out the best way to solve something, Airlock support was really good, providing us with responses within a day at longest that were detailed and technical where we requested it.
The customer support I experienced from Airlock is brilliant, as I received excellent assistance while deploying, and customers I've spoken to also report great experiences engaging with Airlock support.
Which solution did I use previously and why did I switch?
Some customers have previously used different solutions like AppLocker, which is included in Microsoft products, or ThreatLocker, but they often switch due to Airlock Digital Application Control being easier to manage and providing better visibility.
How was the initial setup?
Airlock Digital Application Control's single SKU licensing model is pretty straightforward, easy to understand, and works well, scaling fairly well.
What about the implementation team?
I have utilized Airlock Digital Application Control's bi-directional REST API for a couple of customers, and it definitely helped them.
What was our ROI?
I believe there is a return on investment with Airlock Digital Application Control compared to some other basic solutions, as it certainly saves time and allows for fewer employees to manage it, though I don't have specific metrics to share.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing for Airlock Digital Application Control is good. Although I wasn't the primary decision-maker regarding costs, customers considered it fair and were willing to invest a bit more for the product and support provided by Airlock.
Which other solutions did I evaluate?
Before choosing Airlock Digital Application Control, my customers evaluated other options, including ThreatLocker and AppLocker, which they typically want to move on from quickly due to management difficulties. I can't recall all other alternatives.
What other advice do I have?
It's very difficult with something like application control to put specific outcomes or metrics on it.
My impression of the granular policy control offered by Airlock Digital Application Control is quite good. While it excels for most deployments, larger customers sometimes face challenges when they want to split into more categories, which we generally advise against, as it complicates scaling when dealing with very high numbers.
The use of Airlock Digital Application Control's policy creation wizard never impacted my daily management tasks, though I assisted others with it as a consultant. For most organizations, it might require about 10 to 30 minutes a day, depending on the organization's size, applications in use, and how many administrators are involved.
I'm not aware of any AI capabilities implemented in Airlock Digital Application Control when I was there, so I don't have insights on its governance and security, but it does make me consider improvements in categorizing applications and finding patterns, which AI could help with to streamline sorting through numerous executions.
I'm not aware of any AI capabilities in the Airlock admin panel, and since I haven't used Airlock Digital Application Control in a while, they could have implemented updates since my last use.
I can't recall if I used the policy change history feature in Airlock Digital Application Control, and I'm uncertain if it has been added since.
I assume this refers to the user interface that came out around a year ago, which I found quite similar to the previous version and didn't see a significant improvement.
I haven't seen enough post-deployment to confirm if Airlock Digital Application Control helped prevent malware in customer systems. While I've observed some unwanted software, I can't recall catching malware, as I typically look at these environments for one to two months before handing over to the customer.
My advice for those considering using Airlock Digital Application Control is to maintain a simple policy structure and understand that having some level of application control is better than having none. Overly complicated policies can create instability and prevent effective management, so simplicity is key. I gave this review a rating of 8 out of 10.
AmanThakkar
Application allowlisting has transformed our security and now prevents unauthorized software
Reviewed on Aug 01, 2026
Review provided by PeerSpot
What is our primary use case?
Airlock Digital Application Control protects our company's products and computers by allowing us to whitelist only trusted applications to be downloaded onto our devices and block any unauthorized software from running on our devices.
Our IT team primarily uses Airlock Digital Application Control, and my team and I work on the Airlock system. It helps us considerably because we have blocked many unauthorized applications manually from the workflows, and now those unauthorized applications cannot be downloaded onto our devices.
Security is the key point regarding my main use case and how my team interacts with Airlock Digital Application Control.
The application allowlist is the main use case and the main standout feature because we have allowed some applications that are authorized by our management and IT team to be accessed by users and employees. This helps considerably so employees cannot access any unauthorized or unallowed application to run.
What is most valuable?
Airlock Digital Application Control offers excellent organization and easy policy management. It is simple to create and update policies across multiple devices and helps with the default deny policy. Any unknown or unauthorized software is blocked from our side and will not be allowed to download or be accessed on any of our organization's devices.
Airlock Digital Application Control has impacted our organization very positively. Earlier, we experienced some malware and security threats because employees downloaded unauthorized applications, and we had many security issues. After applying Airlock Digital Application Control, it has helped us considerably. Now we have end-to-end security and end-to-end visibility on any device, including what employees download and what they cannot download. We have control of everything in our hands.
Since we implemented Airlock Digital Application Control, we have seen around a fifty percent reduction in unauthorized software installations. Earlier, many of our employees could easily download unauthorized software from third-party websites. We have also reduced the time spent investigating endpoint security issues because only approved applications are allowed to run. Overall, it has improved our security, reduced our manual effort, and helped my team and the management team.
The clarity and speed of the new user interface compared to the previous version are definitely improvements. The previous version was good, but the newer version is very reliable. When any new user comes in, the new interface is definitely an improvement. It is very clear and easier to navigate for any user, and our day-to-day tasks such as reviewing policies, checking blocked applications, and managing approvals take less time than before. Overall, it feels like a more responsive product and is helpful for our work.
What needs improvement?
Airlock Digital Application Control should provide a very detailed user manual because when we were new to this application, it was a bit confusing. If we received a very easy manual and enough data to learn about it, it would be easier to use.
Integration is easy, but the main thing is the user manual. If it can be improved, then it would be best for us.
For how long have I used the solution?
I have been using Airlock Digital Application Control for more than six months.
What do I think about the stability of the solution?
Airlock Digital Application Control is very stable. We are currently using it and it remains very stable.
What do I think about the scalability of the solution?
Airlock Digital Application Control is very scalable. We are currently using it with multiple resources and it scales very effectively.
How are customer service and support?
The customer support for Airlock Digital Application Control is good. Earlier we experienced some issues, and they were available for us and helped us resolve them. I would rate the customer support for Airlock Digital Application Control ten out of ten because it helped us considerably.
Which solution did I use previously and why did I switch?
We were not using any other solution. We were managing things manually.
What was our ROI?
The main return on investment is that all our devices are now secured end-to-end for security purposes. We work with international clients, and each of them has their own policies and data security requirements. Because of Airlock Digital Application Control, we can deliver on those requirements very easily. The return on investment is mainly on security and also on time. Earlier we had to spend much more time investigating what the issue was, and now we can prevent issues and reduce our time spent while improving security.
What's my experience with pricing, setup cost, and licensing?
Pricing and setup cost for Airlock Digital Application Control are very low. I think any new company that wants to start with Airlock Digital Application Control will find the charges very nominal, and even the licensing pricing is not too much.
Which other solutions did I evaluate?
Before choosing Airlock Digital Application Control, we did not evaluate any other solution. We directly went with this solution.
What other advice do I have?
Regarding Airlock Digital Application Control's AI capabilities, the governance and the security are very powerful. It gives us end-to-end security on any devices that belong to the company and it improves governance. Overall, it gives very strong end-to-end security and end-to-end visibility on each and every device.
In terms of the accuracy and reliability of output, we heavily rely on Airlock Digital Application Control because all the company devices rely on it. It is very reliable. Currently, we are almost fully reliant on Airlock Digital Application Control's security.
The granular policy control offered by Airlock Digital Application Control is very powerful. We have created different policies based on the user, based on the department, and also based on the device. We do not have to use one rule for everyone. It gives us better control on any device or department and keeps the management simple.
The use of Airlock Digital Application Control's policy creation wizard has impacted my daily management tasks considerably. Our day-to-day tasks have been reduced. It simply creates and updates policies. We have created multiple policies much faster with fewer errors. It reduces the amount of manual work in our day-to-day management.
We have changed our policies based on the department, and we use the policy change tracking to quickly identify when and why a rule has to be updated. It makes troubleshooting and compliance much easier.
The single SKU licensing model has affected our organization's budget very positively. Having a single licensing model makes it easier and more cost-efficient to manage revenue and avoid unexpected license expenses. It is much simpler compared to solutions with multiple add-ons.
Utilizing Airlock Digital Application Control has helped prevent malware within our systems. It helps our organization prevent unauthorized hacking and similar threats. We have had instances where unknown applications were downloaded by a user. Airlock Digital Application Control blocked them because they were not approved. This prevented malware and reduced the amount of manual investigation.
If you are working with any client or sensitive data, then use Airlock Digital Application Control because it gives end-to-end security on your devices. You get very high control on the devices regarding what resources they download and what things to avoid, and it blocks any unauthorized applications. It helps prevent threats to our devices. I would rate this product nine out of ten overall.
Tassavour Shaikh
Application controls have strengthened endpoint protection and now prevent unauthorized software
Reviewed on Jul 25, 2026
Review provided by PeerSpot
What is our primary use case?
My main use case for Airlock Digital Application Control is to implement application whitelisting, prevent unauthorized software from running, and strengthen endpoint security against malware and ransomware.
A specific example of how I have used Airlock Digital Application Control in my environment is when this product blocked an unauthorized executable downloaded through email from running on an employee's workstation, preventing a potential malware infection while allowing approved business applications to continue operating normally.
What is most valuable?
The best features that Airlock Digital Application Control offers are application whitelisting, trusted application control, centralized policy management, audit mode, and detailed application visibility and reporting.
The centralized policy management feature allows us to create, deploy, and update application control policies from a single console, making it much easier to enforce consistent security across all endpoints, roll out changes quickly, and reduce the time spent managing individual devices.
One feature that stands out in Airlock Digital Application Control is audit mode, which lets you test application control policies before enforcing them, helping fine-tune rules, minimize false positives, and ensure a smoother deployment across the organization.
Airlock Digital Application Control has positively impacted my organization by improving endpoint security, reducing malware and ransomware risk, decreasing unauthorized software installation, and giving the IT team greater visibility and control over application execution across the organization.
The use of Airlock Digital's policy creation wizard impacts my daily management tasks by significantly reducing the time needed to create and deploy application control policies. It simplifies onboarding new applications, helps minimize configuration errors, and makes day-to-day policy management more efficient, especially across a large number of endpoints.
Airlock Digital Application Control is highly scalable, allowing organizations to expand protection across thousands of endpoints without major performance issues. It supports centralized policy management, easy onboarding of new devices, and consistent application control enforcement across diverse environments.
What needs improvement?
Airlock Digital Application Control could be improved with a better management interface, richer reporting and analytics, broader third-party integrations, and simpler policy creation for large or complex environments.
For how long have I used the solution?
I have been using Airlock Digital Application Control for around eight months.
What do I think about the stability of the solution?
In my experience, Airlock Digital Application Control is very stable and reliable. It runs consistently across endpoints with minimal downtime, maintains dependable policy enforcement, and performs well even in larger environments with many users and applications.
What do I think about the scalability of the solution?
Airlock Digital Application Control is highly scalable, allowing organizations to expand protection across thousands of endpoints without major performance issues. It supports centralized policy management, easy onboarding of new devices, and consistent application control enforcement across diverse environments.
How are customer service and support?
Customer support for Airlock Digital Application Control is responsive and knowledgeable, providing timely assistance during deployment, troubleshooting, and policy configuration. The support team is helpful in resolving issues and providing guidance on best practices for application control management.
Which solution did I use previously and why did I switch?
I previously used Microsoft AppLocker and traditional endpoint security controls before switching to Airlock Digital Application Control because it provided stronger application allowlisting capabilities, better centralized management, improved visibility, and easier policy enforcement across a large number of endpoints.
How was the initial setup?
I evaluated other options, including Microsoft AppLocker, ThreatLocker, Ivanti Application Control, and CyberArk Endpoint Privilege Manager before selecting Airlock Digital Application Control due to its strong application allowlisting capabilities, ease of management, and focus on endpoint application control.
What about the implementation team?
I evaluated other options, including Microsoft AppLocker, ThreatLocker, Ivanti Application Control, and CyberArk Endpoint Privilege Manager before selecting Airlock Digital Application Control due to its strong application allowlisting capabilities, ease of management, and focus on endpoint application control.
What was our ROI?
Since implementing Airlock Digital Application Control, we have seen around a 50 to 60% reduction in unauthorized application incidents, 30 to 40% less time spent investigating endpoint security events, and lower malware remediation costs, resulting in measurable operational savings and improved IT efficiency.
What's my experience with pricing, setup cost, and licensing?
The deployment of Airlock Digital Application Control required minimal infrastructure investment, and the predictable licensing structure made it easier to plan budgets and scale application control coverage across endpoints.
Which other solutions did I evaluate?
I evaluated other options, including Microsoft AppLocker, ThreatLocker, Ivanti Application Control, and CyberArk Endpoint Privilege Manager before selecting Airlock Digital Application Control due to its strong application allowlisting capabilities, ease of management, and focus on endpoint application control.
What other advice do I have?
My advice to others looking into using Airlock Digital Application Control is to start with a clear application control strategy, use audit mode before enforcing policies, involve application owners early, and gradually roll out controls across the environment. Proper planning and tuning help reduce false positives and ensure a smooth deployment. I would rate this product a 9 out of 10.
Mitali Bhosle
Application allow listing has strengthened endpoint security and streamlines software approvals
Reviewed on Jul 22, 2026
Review provided by PeerSpot
What is our primary use case?
My main use case for Airlock Digital Application Control is to enforce application allow listing across our Windows endpoints so that only approved and trusted software can run. The goal was to reduce the risk of malware, ransomware, and unauthorized applications without disrupting normal business operations.
In our day-to-day work, we use it to review requests for new software, verifying that the application is legitimate and then approve it through the appropriate policy so users can run it without needing local administrator privileges. A typical example is when a business team needs a new finance or engineering application that is not already approved. Instead of giving the user elevated access or creating broad security exceptions, we validate the software, test it on a small group of machines, understand the allow list, and then deploy the policy to the required endpoint. This process has helped us maintain tighter control over our environment while still allowing business teams to get the applications they need in a structured and auditable way. Although there is some ongoing administrative effort, especially when new software versions are released or vendors frequently update their applications, the visibility and control it provides have made endpoint management much more predictable and secure.
What is most valuable?
The best features Airlock Digital Application Control offers that stand out the most for me are the application allow listing capabilities and centralized policy management, and the visibility into what is actually running across endpoints. The allow listing approach gives us much tighter control than relying only on signature-based security tools because only trusted applications are permitted to execute, which significantly reduces the risk of unauthorized software and malware. I also value having a central console where policies can be managed and applied consistently across different groups of devices, as it makes administration much easier than maintaining separate configurations on individual endpoints. Another feature I find valuable is the ability to review application activity before making policy changes, which helps us validate software and avoid disrupting users during deployments. From an operational perspective, the audit trail is useful because it provides clear records of policy changes and application approvals, making troubleshooting and compliance discussions much simpler. These features together provide a good balance between security and day-to-day manageability without making endpoint administration overly complicated, although none of them completely eliminate the need for ongoing policy maintenance, especially in environments where applications are updated frequently.
What needs improvement?
Airlock Digital Application Control is a solid product, but there are a few areas where it could be improved. The biggest challenge is the ongoing effort required to maintain allow listing policies in the environment where applications are updated frequently. While the initial deployment can be planned carefully, keeping policies current as vendors release new versions requires regular attention, and that can become time-consuming for IT teams managing a large number of endpoints. I would appreciate seeing more automation around approving trusted software updates and better integrations with common software deployment and vulnerability management tools to reduce manual effort. Reporting is another area that could be enhanced, particularly with more customizable dashboards and easier ways to generate compliance and operational reports for different audiences. From an administration perspective, some troubleshooting workflows could be more intuitive, especially when identifying why an application was blocked or determining the exact policy responsible for the decision. These limitations have not been significant enough to outweigh the benefits of the product, but addressing them would make day-to-day management more efficient, reduce administrative overhead, and improve the overall experience for security and endpoint management teams.
One additional area for improvement is the overall user and administration experience. While the platform is functional, I think some of the management workflows could be simplified so that common tasks such as reviewing blocked applications, approving legitimate software, or tracing the reason behind a policy decision require fewer steps. For organizations with lean IT teams, a more intuitive interface and clearer guidance during policy creation would help reduce the learning curve for new administrators. I would appreciate seeing broader integrations with the endpoint management, SIEM, and IT service management platforms so application events, approval requests, and policy updates can fit more naturally into existing operational workflows. Better APIs and pre-built integrations would reduce manual work and make automation easier for larger environments. More flexible reporting and customizable dashboards would help different teams, whether security operations or compliance, quickly access the information that is most relevant to them without having to manually compile reports. Addressing these areas would improve efficiency and make the product easier to operate as organizations scale their endpoint environments.
For how long have I used the solution?
I have been using Airlock Digital Application Control for a little over two years in a production environment, primarily as a part of our endpoint security strategy for Windows desktops and servers.
What do I think about the stability of the solution?
Regarding stability, the product has been reliable in our environment. We have not experienced any significant outages or stability issues with the platform itself, and once the initial policies were properly tested and defined, policy deployment was consistent across our endpoints. The few issues we encountered were generally related to a newly released application version that had not yet been added to the allow list rather than a problem with the product's reliability. Those situations were resolved by validating the software and updating the appropriate policies. The platform has been stable enough that it has become part of our standard security operation, and any day-to-day challenges have been operational rather than related to system availability or performance.
What do I think about the scalability of the solution?
From my experience, Airlock Digital Application Control has scaled effectively as our endpoint environment has grown. As we added new user devices and business applications, we were able to extend our existing policy framework without having to redesign the entire deployment management approach. It made it straightforward to onboard new groups, apply appropriate policies, and maintain consistent security standards across the environment. We also found that creating separate policies for different departments or user groups allowed us to accommodate changing business requirements without affecting the rest of the organization. As the environment grew larger, the biggest challenge was not the platform's ability to scale but the operational effort required to keep application allow lists current and organized. Regular policy reviews, a standard approval process, and a phased deployment became increasingly important to prevent unnecessary complexity. We have not encountered any major performance or reliability issues related to growth, and the platform has continued to support our expanding endpoint environment reliably. Successful scalability depends not only on the product itself but also on having well-defined governance and policy management processes in place.
How are customer service and support?
My experience with Airlock Digital's customer support has been positive, and I would rate it eight out of ten. We have not had to contact support very often because the platform has been stable, but on the few occasions when we did, mainly during deployment and when we needed clarification on policy behavior or best practices for handling specific application scenarios, the team was responsive and technically knowledgeable. They took the time to understand our environment instead of providing generic answers, and their suggestions helped us resolve issues without resorting to broad policy exemptions. Response times were generally reasonable, although for more complex questions that required investigation, it sometimes took longer to receive a detailed solution, which is understandable for enterprise support cases. The documentation and knowledge resources were also useful for many day-to-day questions, reducing the need to open support cases. The reason I did not give support a score higher than eight is that I think there is still room for improvement in providing even faster turnaround for complex cases, more proactive technical guidance, and a broader library of implementation examples and best practices for different deployment scenarios. The support experience has been professional and has given us confidence that assistance is available when needed.
Which solution did I use previously and why did I switch?
Before adopting Airlock Digital Application Control, we relied primarily on a combination of traditional endpoint protection, Microsoft AppLocker for a limited set of systems, and manual administrative controls rather than a dedicated, enterprise-wide application control platform. While that approach provided a basic level of protection, it became increasingly difficult to manage consistently as the environment grew. Policy management was fragmented, visibility into approved and unauthorized applications was limited, and maintaining consistent application control across different endpoint groups required a significant amount of manual effort. We evaluated several application control solutions before selecting Airlock Digital Application Control. We were looking for a product that offered more centralized policy management, better visibility into application activity, and a practical way to implement application allow listings without creating unnecessary operational complexity. The transition required careful planning and policy tuning, but once the deployment was completed, administration became more structured and predictable. Airlock Digital provided a better balance between security, usability, and day-to-day management than our previous approach, which was the primary reason for making the switch.
How was the initial setup?
We deployed Airlock Digital Application Control in an on-premises environment because it aligned with our organization's existing security architecture and endpoint management practice. Most of our critical systems and management infrastructure were already hosted within our own data centers, so keeping the application control management platform on-premises simplified integrations with our existing authentication services, endpoint management tools, and internal security processes. The deployment also gave us greater control over policy management, administrative access, and change management, which was important for us from both a security and a compliance perspective. Once the initial setup and policy configurations were complete, day-to-day administration was straightforward, with the policies being managed centrally and distributed to endpoints as a part of our standard operation process. Although an on-premises deployment requires us to maintain the underlying infrastructure, it has provided the level of control, stability, and predictability we were looking for, and it has integrated well with the rest of our enterprise environment.
What was our ROI?
We have seen positive returns on investment, although it has been more apparent in the reduced operational effort and improved security than in direct headcount savings. Before implementing Airlock Digital Application Control, our IT team spent a noticeable amount of time investigating incidents caused by unauthorized software and responding to requests related to unapproved applications. After introducing application allow listing and establishing a structured approval process, those incidents became much less frequent. We estimated that support tickets related to unauthorized software decreased by around thirty-five to forty percent, and the time spent investigating suspicious or unknown executables was reduced from several hours to less than thirty minutes because administrators could quickly verify application status through centralized policies and audit records. Routine software approval requests also became more predictable, with most standard requests being completed within one business day instead of taking several days. While we did not reduce the size of the IT team, the time saved allowed administrators to focus on higher-value activities such as security improvements, endpoint life cycle management, and proactive projects instead of repetitive troubleshooting. From a business perspective, avoiding even a single significant malware or ransomware incident would justify much of the investment. The improvements in operational efficiency, security, and risk reduction have made the solution worthwhile for us.
What's my experience with pricing, setup cost, and licensing?
The pricing and licensing model for Airlock Digital Application Control was relatively straightforward and easy to understand compared to some other enterprise security products we evaluated. We licensed the solution based on the size of our endpoint environment, which made it easier to estimate costs during budgeting and future planning. The initial setup cost was reasonable because the deployment did not require significant additional infrastructure beyond what we already had in place. Although we did invest time in planning, policy creation, testing, and administrator training to ensure a smooth rollout, the larger investment was in the implementation effort rather than the software itself, particularly during the early stages when we were building and refining application allow listing policies. Once the environment was stabilized, ongoing licensing and operational costs were predictable and fit within our security budget. The overall value was justified by the increased control over application execution, the reduction in security risks, and the operational improvements we gained. The only area where I think there is room for improvement is providing even greater flexibility in licensing options for organizations with mixed environments or rapidly changing endpoint counts, but overall, we found the commercial model fair and transparent.
Which other solutions did I evaluate?
Before selecting Airlock Digital Application Control, we evaluated a few different approaches, including Microsoft AppLocker, Microsoft Defender Application Control, formerly Windows Defender Application Control, and a couple of other endpoint security solutions that included application control capabilities as a part of a broader endpoint protection platform. Our evaluation focused on how easy each solution was to deploy and manage, the level of policy granularity, reporting, day-to-day administration, and the impact on end users. Airlock Digital stood out because it offered a good balance between strong application allow listing capabilities and operational simplicity, making it a better fit for our team's requirements.
What other advice do I have?
My advice to others looking into using Airlock Digital Application Control would be to spend as much time planning your application control strategy as you do evaluating the product. The technology is only one part of a successful implementation. Having a clear understanding of your software inventory, business-critical software, and an approval process will make the rollout much smoother. I would recommend starting with a pilot group that represents different business functions so you can identify legitimate applications that need to be allowed before expanding the deployment across the organization. It is also important to involve the endpoint management, security, and application owners early in the process so everyone understands how software requests and policy changes will be handled. Once the solution is in production, establish a regular process for reviewing policies, validating new application versions, and removing old rules to keep the environment manageable over time. Application control should not be expected to work as a standalone security measure. It delivers the best results when it is integrated into a comprehensive endpoint security strategy alongside endpoint detection and response, vulnerability management, patching, and user awareness. Approaching implementation with good planning, realistic expectations, and a strong operational process will allow application control to provide effective protection without unnecessary disruption for end users or administrators. I would rate this product an eight out of ten overall.