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Acqueon Engagement Cloud - Omnichannel

Acqueon Engagement Cloud - Omnichannel

By: Acqueon Latest Version: 405*

This version has been removed and is no longer available to new customers.

Product Overview

What's Included

Note: Always ensure your operating system is current for your needs.

This product includes both of the software packages described below:

Acqueon Engagement Cloud - Omnichannel

AEC is an enhanced outbound voice dialer platform, that natively integrates with Amazon Connect by leveraging its Agent skilling and voice infrastructure. It provides real-time lead filtering, segmentation, prioritization and scheduling. This helps significantly improve right party connect (RPC) and agent efficiency which aligns with business goals.

The advanced feature includes all in one proactive engagement solution that enables the voice platform with multi-channel communication toolsets including email, sms & in-app notifications. This allows you to orchestrate engagements based on user preference, business goals and machine learning.

Amazon EC2 running Microsoft Windows Server is a fast and dependable environment for deploying applications using the Microsoft Web Platform. Amazon EC2 enables you to run any compatible Windows-based solution on AWS' high-performance, reliable, cost-effective, cloud computing platform. Common Windows use cases include Enterprise Windows-based application hosting, website and web-service hosting, data processing, media transcoding, distributed testing, ASP.NET application hosting, and any other application requiring Windows software.





Operating System

Windows, Windows Server 2012 R2 2012R2

Delivery Methods

  • CloudFormation Template

Pricing Information

Usage Information

Support Information

Customer Reviews