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    Searce Cloud Managed Services

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    Sold by: Searce Inc 
    Ensure maximum uptime and operational excellence with our SRE-driven AWS Managed Services. Going beyond traditional reactive support, we apply software engineering practices to cloud operations—automating toil, enforcing Service Level Objectives (SLOs), and proactively optimizing your infrastructure so your team can focus purely on innovation.

    Overview

    Traditional managed services wait for systems to break. Our SRE-driven AWS Managed Services are engineered to prevent downtime before it happens. By treating operations as a software engineering problem, we bridge the gap between development and IT operations. We align technical performance directly with your business goals using Error Budgets and Service Level Objectives (SLOs), ensuring your platform remains ultra-reliable, scalable, and highly performant while your developers push code at high velocity.

    Our SRE Managed Services framework is built on the following core pillars:

    • Observability & SLO Management: We implement deep, full-stack observability (logs, metrics, and traces) across your AWS environment. We define and track Service Level Indicators (SLIs) and SLOs to measure the true user experience and strictly manage Error Budgets.
    • Automated Incident Remediation: We replace manual runbooks with automated, self-healing infrastructure. By triggering code-based remediation for known issues, we drastically reduce Mean Time to Repair (MTTR) and minimize late-night pager fatigue.
    • Resilience & Chaos Engineering: We intentionally inject controlled failures into your staging environments (Game Days) to test system resilience, validate automated recovery mechanisms, and uncover hidden vulnerabilities before they impact production.

    Highlights

    • Observability & SLO Management: We implement deep, full-stack observability (logs, metrics, and traces) across your AWS environment. We define and track Service Level Indicators (SLIs) and SLOs to measure the true user experience and strictly manage Error Budgets.
    • Cloud Financial Operations (FinOps): We treat cost as a first-class operational metric. Moving beyond simple cost-cutting, we align cloud spending with business value through unit economics. We continuously monitor usage, automate resource scheduling, and enforce architectural efficiency to ensure every dollar spent drives business growth.
    • Automated Incident Remediation: We replace manual runbooks with automated, self-healing infrastructure. By triggering code-based remediation for known issues, we drastically reduce Mean Time to Repair (MTTR) and minimize late-night pager fatigue.

    Details

    Delivery method

    Deployed on AWS
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    Support

    Vendor support

    Customers can reach out to us via aws.practice@searce.com  for any enquiries or assistance for this marketplace offering