Sold by: LTIMindtree
LTIMindtree ’s Intelligent Contact Center as a Service (CCaaS) is a next-gen AI-powered solution designed to deliver hyper-personalized, scalable, and responsible customer engagement. It goes beyond standard platforms like Amazon Connect by embedding domain-specific intelligence, autonomous agents, and responsible AI guardrails.
Overview
LTIMindtree’s Intelligent Contact Center as a Service is a next-gen AI-powered solution designed to deliver hyper-personalized, scalable, and responsible customer engagement. It goes beyond standard platforms like Amazon Connect by embedding domain-specific intelligence, autonomous agents, and responsible AI guardrails. Key Value Propositions
- Frictionless Customer Experience
- Scalable Bulk Order Processing
- AI-Powered Agent Assistance
- Responsible AI with Guardrails
- Operational Efficiency & Cost Optimization
Highlights
- Frictionless Customer Experience Scalable Bulk Order Processing
- AI-Powered Agent Assistance Responsible AI with Guardrails
- Operational Efficiency & Cost Optimization
Details
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Delivery method
Deployed on AWS
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