Overview
BestSearch - AI Search for E-commerce
Flexa Cloud delivers BestSearch, an AI-powered search engine for online stores, marketplaces, and B2B catalogs. Our service replaces native site search with a semantic layer that understands what customers mean - even when they misspell words, use abbreviations, or search by intent.
Benefits
- +42% average search relevance - customers find products they would otherwise miss
- Under 40ms response time at P95, proven on catalogs with 1M+ SKUs
- +35% more products discovered per session, driving higher conversion
- 97% of searches return relevant results (vs. 60-70% on traditional engines)
Key Capabilities
- Typo tolerance and auto-correction powered by multilingual models
- Smart synonyms: configurable dictionaries per industry vertical
- Intent-based search: finds respirators when user types 'respiratory protection'
- Entity extraction: parses brand, color, category, and SKU from the query automatically
- Dynamic facets with real-time product counts
- Multi-SKU search: B2B buyers paste up to 50 codes at once
- Custom ranking rules and curated catalogs for campaigns
- Zero-result insights to continuously improve the catalog
How We Deliver
BestSearch is implemented on the customer's AWS account, powered by Amazon OpenSearch Service, Amazon Bedrock, and Amazon SageMaker. The Flexa team handles catalog ingestion, tuning, admin panel configuration, and knowledge transfer. Integrations cover custom storefronts, Shopify, VTEX, Magento, mobile apps, marketplaces, ERPs, and CRMs.
Who It's For
- Online retailers (B2C) looking to increase conversion and average order value
- B2B wholesalers and distributors with large SKU catalogs
- Marketplaces needing unified search across sellers
- Mobile commerce apps requiring consistent search UX
Engagement
Guided onboarding within 1 business day. Go-live in under 1 week for standard catalogs. Ongoing managed service includes tuning, synonyms curation, and monthly performance reviews.
Highlights
- Runs directly in the customer's AWS account with full ownership and compliance
- +42% average search relevance and under 40ms P95 response, proven on 1M+ SKUs
- Powered by Amazon OpenSearch, Amazon Bedrock, and Amazon SageMaker
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.