Sold by: Concierto
Deployed on AWS
Concierto Manage Base is a cloud operations platform designed to manage the entire lifecycle of applications and infrastructure across hybrid cloud environments. With native multi-cloud integrations, integrations with specialized infrastructure, and an ITIL-driven orchestration engine supported by more than 1,000 automated processes, it enables comprehensive and intelligent IT service management at scale.
Overview
As cloud adoption grows, organizations need a single platform to seamlessly manage and optimize applications and infrastructure across hybrid environments.
Concierto Manage - Base helps organizations manage the complete lifecycle of their hybrid environments. It looks after your applications, data, and infrastructure across hybrid environments, all from one console. The platform keeps a live record of every asset, links to more than 30 infrastructure and application tools, monitors your systems, and reports on operations, SLAs, usage and anomalies.
Concierto Manage - Base covers the following:
Key Features
- Key capabilities such as Administration, Automation Catalogs, third-party integrations, CMDB, ITSM, and Monitoring.
- Organizational hierarchy management, role-based responsibilities, access authorizations, and CAB workflow governance.
- Out-of-the-box automation catalogs designed for hybrid cloud management.
- Plug-and-play integrations with 30+ specialized infrastructure and application management tools.
- Provisioning and customizable workflows powered by a catalog of over 1,000 automation assets.
- Dynamic hybrid-cloud CMDB with near real-time visibility into asset information and configuration changes across hybrid environments.
- End-to-end hybrid cloud ITSM with one-click Request, Change, and Problem Management, powered by AI-driven Incident Management.
- Infrastructure Monitoring solution.
- Concierto Automation Library enables the creation of custom workflows by integrating pre-built automation assets.
- Deliver comprehensive operational visibility with 360-degree analytics and reporting, for real-time and periodic insights into operations, SLA adherence, consumption trends, and anomaly detection.
- Calendarized IT operations and real-time collaboration tools for streamlined planning and execution.
- Online learning, knowledge base, documentation, and user support
Concierto is backed by industry-recognized security certifications, including ISO 27001:2022, CSA STAR Gold, and SOC 2 Type II, ensuring secure, standardized, and reliable IT operations. Concierto also holds multiple AWS competencies, including Qualified Software, Migration & Modernization Software, Cloud Operations Software, and AWS Built-In Software.
Highlights
- Rapid Deployment and time to launch: Concierto Manage - Base can be deployed within weeks by Trianz professional services or partners as opposed to months and years taken by legacy tools.
- Ease of learning and use by IT Ops teams operating in on-prem environments: Single pane of glass with extensive self-service capabilities, simplified operations, and high-velocity service delivery.
- Comprehensive incident, change, and event management capabilities: Includes automated incident creation, root cause and impact analysis, and one-click remediation.
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Per VM Managed per month | $26 Per Virtual Machine Managed per month | $312.00 |
Dimensions summary
This listing uses one pricing dimension billed per virtual machine managed each month. You pay a set rate for every VM under management, so your cost scales directly with the number of machines you manage. There are no separate tiers or instance-size categories. Adding more virtual machines raises your monthly cost in proportion, while reducing managed VMs lowers it. This single-unit structure lets you forecast spend based on your managed VM count across hybrid and multi-cloud environments covered by the platform.
Top-of-mind questions for buyers
A managed virtual machine is any VM the platform operates under management, across hybrid and multi-cloud or on-premises environments. Each VM counts as one unit toward your monthly charge. The platform covers provisioning, monitoring, patching, and incident management for those machines from one console.
Billing is per VM under management each month. Removing or decommissioning a VM reduces your managed count, which lowers your cost. Adding VMs raises it. The platform supports decommissioning as part of lifecycle management, so your charge follows the number of machines actively managed.
The per-VM rate covers Day-2 operations handled through one console. This includes IT service management, incident and event management, patch management across Windows and Unix servers, health checks, compliance reporting, and asset tracking. Built-in automations and multi-tenant dashboards are part of the managed platform.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Visit us at https://www.concierto.cloud/manage Mail to: reach@trianz.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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