Sold by: zeb
We specialize in delivering IT Service Management (ITSM) solutions for ServiceNow greenfield projects through strategic planning and targeted workshop sessions to sharpen your goals. Our catalog item packages enable us to provide swift and high-quality application delivery, leveraging AWS services for enhanced performance and scalability. Drawing from our extensive experience with over 100 clients and the deployment of 4000+ catalog items, we advise on best practices and methodological application rollouts. Our comprehensive post-launch support ensures you confidently manage your ServiceNow platform, keeping pace with the latest features and maintaining optimal business processes.
Overview
Deliverables
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Streamlined ITSM Workshops: Learn ITSM apps and align your goals with organizational needs in focused sessions.
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Packaged solutions for Greenfield implementations: Leverage predefined frameworks from 100+ client experiences to swiftly deploy baseline incident, request, and change workflows within a set timeline.
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Maximizing ROI with Strategic ServiceNow Implementation: Offer streamlined ServiceNow implementation for a seamless 'Crawl' phase, with ongoing support to optimize platform use and maximize ROI through the 'Walk' and 'Run' phases.
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Enhanced Training Resources for Seamless ServiceNow Deployment: Successful deployment with in-depth QRGs and customized, instructor-led training to enable proficient UAT support and foster user adoption.
Key Features
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Post-Launch Support and Maintenance: Ensure uninterrupted operations with dedicated support teams for efficient troubleshooting and query resolution. Our proactive approach includes routine system health checks and optimization strategies to uphold platform integrity and performance standards.
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Continuous Platform Upgrades with AWS Integration: Minimize business disruption by scheduling and managing upgrades during off-peak hours. Thorough testing of new features in a controlled AWS environment ensures seamless compatibility and a smooth transition to the updated ServiceNow platform
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Managed Services for Operational Efficiency: Scale your support services according to your business needs with our customizable and scalable support models. We provide strategic services such as license optimization and workflow advisory, aligning best practices to enhance ServiceNow usage and management within your enterprise.
Highlights
- Optimize Development with Enhanced Workflow and Request Management: Leverage our extensive Request Management Library, featuring over 4,000 catalog items from 100+ client projects, ensuring tailored deployment backed by zeb's 15+ years of digital transformation expertise.
- Focused ITSM Prototype Sessions: Collaborate closely with stakeholders to expedite prototyping and visually demonstrate customized ITSM solutions. Design intuitive user interfaces and user-friendly forms for catalog items to enhance overall user experience.
- Clear Path from Idea to Implementation:: Navigate initiatives with precision using zeb's agile methodology. Partner closely with our specialists to align your vision with business objectives throughout every stage, from inception to deployment.
Details
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
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Support
Vendor support
To speak with zeb regarding the details of this offering, please contact us via email at sales@zeb.co or visit our web site (https://zeb.co ) for more information.