Sold by: Call Center Power
This service migrates your contact center to Amazon Connect. We help organizations replace legacy and cloud contact center platforms with a modern, AI-enabled Amazon Connect solution. Our end-to-end migration service includes discovery, solution design, implementation, integrations, testing, training, cutover, and post-go-live optimization, enabling a low-risk transition with minimal business disruption.
Overview
Modern customer service requires a cloud-native contact center platform that can scale globally, reduce operating costs, and rapidly adopt AI-powered capabilities.
Amazon Connect Contact Center Migration Service provides a structured approach for organizations moving from legacy or existing cloud contact center platforms to Amazon Connect. Whether you are replacing Avaya, Cisco, Genesys, NICE, Five9, RingCentral, Talkdesk, or another platform, we help ensure a successful migration while minimizing operational risk and downtime.
Our experienced Amazon Connect consultants work closely with your business and technical teams throughout the migration lifecycle—from assessment through production deployment and optimization.
Highlights
- Management team has 35+ years contact center experience.
- Call Center Power helps organizations of all sizes to migrate and modernize legacy contact centers with Amazon Connect. Our services combine cloud migration, operational transformation, AI enablement, CRM integration, workforce optimization, and managed services to deliver secure, compliant, and scalable customer experiences designed for highly regulated industries.
- Deliver comprehensive contact center operational assessments across staffing, training, quality, workforce management, technology, analytics, and performance improvement.
Details
Sold by
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.