Sold by: TekChoice LLC
TekChoice delivers a cloud-native, conversational IVR solution that is deeply integrated with Credit Union core processing platforms to provide personalized member experiences that can work around the clock.
Overview
Telephone Banking (IVR) for Credit Unions
Transform your member experience with AI-powered telephone banking built exclusively for credit unions. Our Interactive Voice Response (IVR) solution delivers natural-language self-service that integrates directly with your core banking system — Jack Henry, Corelation and FiServ.
Overview
Credit unions need modern member engagement that feels personal — not robotic. Our Telephone Banking replaces outdated touch-tone phone trees with conversational AI that understands your members naturally. Members call in, authenticate securely against your core in real time, and complete transactions using plain language — all without waiting for a live agent.
Built 100% cloud-native on AWS, our IVR is purpose-built for the credit union technology stack. Unlike generic contact center implementations that require weeks of professional services and custom integration work, our IVR deploys as a turnkey solution with pre-built core system connectors, so you go live faster and manage the system with your existing team.
Highlights
- Real-Time Core Integration: Authenticated member sessions pull live data directly from your core. Account balances, transaction history, recent activity, loan payments, and more — all in real time.
- Multilingual Support: Serve your entire membership in their preferred language, expanding accessibility and inclusivity.
- 100% Cloud-Based: Serverless architecture means no hardware to maintain, automatic scalability during peak volumes, and enterprise-grade reliability.
Details
Sold by
Categories
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.