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    Proactive Cloud Managed Services by Commit

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    As a certified Managed Service Provider and an AWS Premier Partner, Commit's Managed Services division offers a multi-disciplinary, round-the-clock operation powered by top-tier experts. We ensure the seamless management, oversight, and resolution of cloud activities and incidents.
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    Proactive Cloud Managed Services by Commit

     Info

    Overview

    Our Managed Services Offerings:

    NOC-as-a-Service:

    • 24/7 Event Monitoring
    • Customer Support
    • Operational Reporting
    • Technical Account Management

    SOC-as-a-Service:

    • 24/7 Cyber Monitoring
    • Cyber Incident Response
    • Threat Intelligence Feeds
    • SIEM Optimization & Enrichment

    FinOps-as-a-Service:

    • Cost Optimization
    • Cost Analysis & Reporting

    Backup-as-a-Service:

    • Backup Restoration
    • Restore Drills
    • Backup Reviews

    DR-as-a-Service:

    • Migration to DR Sites
    • DR Infrastructure Drills
    • DR Maintenance and Procedure Updates

    DevOps-as-a-Service:

    • Application Deployments
    • Software & OS Updates
    • Deployment Script Maintenance
    • Containerized Environment Creation

    DBA-as-a-Service:

    • 24/7 Database Monitoring & Support
    • Database Performance Enhancements
    • Code Review and Version Upload Assistance

    SecOps-as-a-Service:

    • Patch Management
    • Security Compliance
    • Global Vulnerability Assessments
    • Risk Management
    • Endpoint Protection

    Our Commitments

    We operate with a focus on delivering value and reliability:

    • SLA-driven technical operations
    • Continuous monitoring during off-hours, holidays, and vacations
    • Highly secured, regulation-compliant environments
    • Fully automated IT environments
    • Cost-efficient resource tracking
    • Business-relevant service intelligence
    • Comprehensive continuity planning

    The Added Value of Commit’s ProActive Cloud Services

    Cost Optimization & Control

    Gain visibility and insights to optimize your cloud environment and reduce costs.

    • Enhanced visibility through data collection, workflow automation, and policy management
    • Customizable reports with user-friendly dashboards
    • Cost optimization recommendations
    • Anti-Bill Shock alerts aligned with Commit’s best practices
    • Cost and trend monitoring with anomaly detection
    • Alerts for hidden costs and usage changes
    • Onboarding cost-optimization review

    Security Alignment

    Maintain AWS environment security with proactive alerts and expert recommendations.

    • Monthly Security Gaps Report aligned with AWS best practices (AWS CIS Foundations)
    • Periodic severity-based gap analysis with remediation guidance
    • On-demand remediation success reports via CloudHealth monitoring
    • Critical severity gap alerts with automatic notifications

    Production Monitoring

    Ensure consistent, reliable service with tightly integrated monitoring processes.

    • Infrastructure dashboards and alerts, including free Datadog access
    • Best-practice metric-based alerts
    • Monthly availability reporting
    • Free access to a web-based ticketing system
    • Incident response aligned with client playbooks, managed by NOC analysts
    • 15-minute response time for critical incidents

    Special Care Advisory Service

    Tailored guidance and consulting for a smooth, efficient cloud journey.

    • Dedicated Technical Account Manager (TAM) for design, architecture, and implementation consulting
    • Interactive whiteboarding sessions with expert insights to address challenges and meet business goals
      • Topics: SaaS, IoT, Cybersecurity, Data (migration, analytics, pipelines), and more
    • Quarterly Business Reviews, including:
      • Design and architecture reviews with roadmap recommendations
      • Security architecture assessments with gap analysis and remediation advice
      • Financial reviews highlighting trends and cost-saving opportunities

    Highlights

    • 24x7 support, monitoring and incident response from 200+ inhouse AWS experts
    • Achieve and maintain the highest cloud security standards for ongoing compliance
    • All managed by an AWS Premier Partner with multiple competencies, including AWS Managed Services Partner

    Details

    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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    Support

    Vendor support

    If you have questions about this service or about Commit, please reach out and we will get you the information you need.