Service Overview

The Managed Endpoint Detection and Response services provides the peace of mind to Customers that cybersecurity threats to their organization and ensures they are being properly handled by highly trained incident responders following industry standard procedures and processes, 24/7/365.

This is a managed service offering where experienced AHEAD personnel support Customers, including:

• Manage Detection and Response for EC2 instances, providing 100% managed next-gen EDR capabilities and response services.
• Provide operational setup and complete management of EDR platform.
• Provide 24x7x365 monitoring of EDR protected devices for security threats.
• Complete reporting on Customer security posture.
• Investigate into detected threat activity.
• Initiate actions to remotely disrupt and contain active threats
• Remediate affected system of malicious activity
• Report on detailed root cause analysis
• Maintain updates for deployment to include agents for deployed devices
• Manage Security Policy.