Overview
Cloud Managed Services and Software Development for AWS provide end-to-end support for organizations building and operating applications in the AWS cloud.
The service combines cloud operations, platform engineering and application development to help organizations design, build and run scalable and secure cloud solutions. Our teams support both existing AWS environments and new cloud-native initiatives.
Typical engagement areas include:
• managed operations for AWS environments • development of cloud-native applications • platform engineering and DevOps automation • modernization of existing systems and services • architecture design and technical advisory • cost optimization and cloud governance
The service can cover the full lifecycle of cloud solutions - from architecture design and software development through deployment, operations and continuous improvement.
Services are delivered by experienced cloud engineers, architects and software developers. The exact scope of work, service levels and pricing are defined individually for each client through AWS Marketplace Private Offers.
Highlights
- Managed operations and monitoring for AWS environments ensuring stability, security and cost efficiency.
- Design and development of cloud-native applications and microservices built on AWS.
- Platform engineering and DevOps automation including CI/CD pipelines and infrastructure as code.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Pricing
Custom pricing options
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Support
Vendor support
Support is provided by experienced cloud engineers and software developers.
Support contact: aws-support@bluesoft.com Support is available during business hours (8x5) with optional extended support (up to 24x7) depending on the agreed service model.
Typical initial response times: • Critical issues (service unavailable): up to 1 hour • High priority issues: up to 4 hours • Medium priority issues: up to 1 business day • Low priority requests: up to 5 business days
Support scope includes: • cloud operations and incident response • platform and infrastructure support • application development support • architectural advisory and troubleshooting
The exact scope of support, service levels (SLA) and response times are defined individually for each customer engagement.