Overview
Healthcare organizations often face labor shortages, reimbursement pressure, rising technology costs, fragmented data and growing denial volumes. PwC can provide surge, partial or full-function assistance across patient access, financial clearance, coding, billing and follow-up, denials management, A/R remediation and legacy run-down.
PwC combines onshore, nearshore and offshore teams with A/R command center performance reporting, resolution queue workflow orchestration and instilling quality monitoring. These capabilities provide transparent performance views, route the right work to the right resource and enable live quality audits, coaching and root-cause analysis.
Through PwC's collaboration with AWS, the service can use secure, scalable cloud infrastructure and services including Amazon Bedrock, AWS HealthLake and Amazon Connect. Engagements are tailored to cash acceleration, denial prevention and resolution, net revenue uplift, cost-to-collect reduction and improved patient financial experience, with compliance-focused delivery and transparent governance.
Highlights
- Proven at scale: PwC has more than 20 years of revenue cycle experience, has managed more than $37 billion in A/R and can draw on more than 2,000 global resources. Delivery can flex from targeted surge support and legacy run-down to partial or holistic outsourcing.
- AWS-powered innovation: Combine Amazon Bedrock, AWS HealthLake and Amazon Connect with PwC's revenue cycle expertise to enable AI agents, interoperable healthcare data, intelligent account prioritization, real-time insights and more effective payer and patient interactions.
- Proven technology and quality: A/R command center can provide performance transparency; resolution queue directs account work; and instilling quality enables objective audits and coaching. PwC was ranked Best in KLAS for Extended Business Office (Large) in 2025.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Pricing
Custom pricing options
How can we make this page better?
Legal
Content disclaimer
Support
Vendor support
Please reach out to PwC at us_aws_marketplace_sales@pwc.com