24/7 AWS Managed Services

GoCloud, an AWS Advanced Tier Partner, delivers complete 24/7 AWS infrastructure management not just monitoring. Every client is paired with a named Technical Project Manager, dedicated DevOps engineers, and our round-the-clock Site Reliability Engineering (SRE) team. Unlike traditional premium support, we deliver real engineering work: your named engineers know your architecture, your business, and your team.

What's included:

• 24/7 Monitoring & Incident Response: Our SRE team monitors, alerts, triages, and resolves critical incident response under 15 minutes, backed by a 99.9% SLA adherence rate
• Architecture & Infrastructure as Code: VPC design, migration assistance, and IaC implementation using Terraform and AWS CloudFormation
• CI/CD & DevOps: Pipeline design, container orchestration on Amazon ECS, Amazon EKS, and Kubernetes, plus serverless architectures on AWS Lambda
• Security & Compliance: Ongoing remediation via AWS Security Hub and AWS WAF management, with compliance support for SOC 2, ISO 27001, and GDPR environments. Book your free security and architecture audit at https://calendly.com/go-cloud-pvt-ltd/30min 
• Backup, DR & Patching: Backup management, disaster recovery planning, and regular patching cycles to keep infrastructure secure and recoverable
• Cost Optimization: Regular spend analysis with actionable recommendations — rightsizing, Reserved Instances, and architectural improvements that reduce your monthly AWS bill
• $0 Onboarding: Free security and architecture audit before we begin, plus Slack and Microsoft Teams integration so you reach our engineers where your team already works
• Engagement terms are flexible — monthly, annual, and multi-year agreements are available and tailored through a private offer.

This professional service relates to the management and operation of AWS services including Amazon EC2, Amazon VPC, Amazon RDS, Amazon ECS, Amazon EKS, AWS Lambda, Amazon CloudWatch, AWS Security Hub, AWS WAF, and AWS Backup.