Overview
Service Overview
Security and procurement teams lose hundreds of hours every year reviewing vendor questionnaires, SOC reports, and contracts, while assessment quality still varies from reviewer to reviewer. Dedicatted’s Vendor & Third‑Party Risk Assessment Automation service deploys an AWS‑hosted GenAI and document‑processing workflow that ingests vendor documentation, scores risk against your policies, and produces consistent, audit‑ready reports for every supplier.
Key Capabilities
- Intelligent document ingestion – Automatically ingests and classifies security questionnaires, SOC 2/ISO reports, DPIAs, DPAs, and contracts using Amazon Textract and Amazon S3 as your secure content lake.
- GenAI‑powered analysis and scoring – Uses Amazon Bedrock models to summarize responses, flag missing or high‑risk answers, and apply configurable scoring logic mapped to your control framework (SOC 2, ISO 27001, HIPAA, internal standards).
- Standardized reports and remediation guidance – Generates structured risk reports with findings, severity, recommended mitigations, and follow‑up questions that reviewers can refine and approve.
- Workflow & tool integration – Integrates with your GRC or ITSM tools (e.g., ServiceNow, Jira, Archer) to create tickets, route approvals, and track vendor risk over time.
Business Impact
- Cut assessment cycle times – Reduce vendor review duration from weeks to days by automating document analysis and initial scoring.
- Improve consistency and coverage – Enforce a single, transparent risk model across all vendors and geographies, with full traceability for audits.
- Free expert time – Let security and legal experts focus on high‑risk exceptions and negotiations instead of manual reading and spreadsheet updates.
Highlights
- Automate vendor security and compliance questionnaire review with GenAI and intelligent document processing on AWS, dramatically reducing manual effort for security, legal, and procurement teams.
- Apply configurable risk scoring aligned to SOC 2, ISO 27001, HIPAA, and your internal policies, producing standardized, audit‑ready risk reports for every vendor.
- Integrate assessment workflows with your existing GRC and ticketing tools to streamline approvals, renewals, and ongoing vendor risk tracking.
Details
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Support
Vendor support
Support Details:
At Dedicatted, we are committed to providing our customers with exceptional support to ensure they receive the most value from our product. Customers who purchase our product can expect to receive the following level of support:
Contact information: Customers can reach out to us via email at contact@dedicatted.com or through our website.
Support channels: We offer a variety of support channels to ensure our customers receive timely and efficient support. Our support channels include:
- Email: Customers can email our support team at any time with questions or issues. We strive to respond within 24 hours.
- Google Chat: Customers can chat with our support team in real-time to get quick answers to their questions or assistance with any issues they may be experiencing.
- Phone support: Customers can call our support team during business hours, Monday through Friday, from 9 am to 5 pm EST.
Support level: We provide technical support for our product, including assistance with installation, configuration, and troubleshooting. Additionally, we offer guidance and best practices to help customers optimize their DevOps processes.
Overall, our goal is to ensure our customers receive exceptional support and have a positive experience with our product. We are committed to helping our customers achieve success with their DevOps processes and AWS cloud adoption.