Overview
Professional services for setting up an L1 Agent on AWS for Routed / Switched Optical Network
Highlights
- Professional services for setting up an L1 Agent on AWS for Routed / Switched Optical Network
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Pricing
Custom pricing options
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Support
Vendor support
Support Information: We provide comprehensive technical support to ensure smooth deployment and operation of our product. Support Channels:
Email Support: support@d2c.in API Documentation: https://d2c.in/docs Support Hours:
Standard Support: Monday to Friday, 9:00 AM to 6:00 PM (IST) Critical Issue Support: 24x7 via email Response Time SLA:
Critical Issues (service down): within 2 to 4 hours High Priority Issues: within 1 business day General Queries: within 2 business days Scope of Support:
Installation and setup assistance Configuration guidance Troubleshooting and issue resolution API and integration support Product usage guidance Exclusions:
Custom development or feature requests (handled separately) Third party system issues outside product scope