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    Listing Thumbnail

    Customer Genomics: AI-powered automated customer intelligence platform

     Info
    Sold by: Fractal Analytics Inc 
    AI-powered automated customer intelligence platform which powers the Next Best Action at any stage in the customer journey
    Request private offer
    Listing Thumbnail

    Customer Genomics: AI-powered automated customer intelligence platform

     Info
    Sold by: Fractal Analytics Inc 
    Request private offer

    Overview

    Customer Genomics is our inhouse built platform for powering customer decisioning with intelligence @speed and scale. It executes next best experience recommendations at every stage of a customer’s relationship journey with client businesses.Over the last 6-7 years we have solved personalization use cases through Customer Genomics for clients from various business domains such as Asset Management, Consumer & Corporate Banking, Insurance, Telecom, Healthcare, CPG etc making it a truly domain-agnostic platform.

    Customer Genomics has also garnered several awards and recognition: Forrester Wave: Leader in Customer Analytics 2019  and 2021 , ANA Genius in Digital Marketing Award 2016, Innovators in Artificial Intelligence Award 2019, Awarded by ESOMAR at their global conference for best Behavioral Sciences research application two years in a row.

    Customer Genomics built using AWS Elasti Cache, Elastic Beanstalk, Redshift and EC2.

    Highlights

    • Customer Genomics ensures speed of development, AI sophistication by using cutting-edge algorithms and scalability to new data sources and future business use cases of personalization by: Leveraging every data signal to create a single customer view
    • Build an always-on, automated and self-learning recommendation engine on this view, for next best experience through ensemble of AI algorithms
    • The customer view is updated with every new signal and the AI engine with every customer response

    Details

    Sold by
    Fractal Analytics Inc 
    Categories
    Business Intelligence & Advanced Analytics 
    Feature Engineering 
    Implementation 
    Delivery method

    Pricing

    Custom pricing options

    Request private offer
    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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