Sold by: Ilia Digital
Tailored professional services to implement and scale Salesforce Sales Cloud on AWS-aligned architectures, enabling a data-driven, AI-enabled sales operating model with secure integrations and enterprise governance.
Overview
This Professional Services offering supports organizations in modernizing sales and revenue operations with Salesforce Sales Cloud, intelligently integrated with AWS services. Ideal for companies facing fragmented customer data, manual lead/opportunity processes, low forecast accuracy, disconnected marketing/service/sales channels, and rising governance and auditability demands.
Service portfolio includes: Sales Cloud assessment and roadmap; implementation and optimization (lead-to-opportunity, pipeline governance, forecasting, dashboards); Data Cloud enablement for unified profiles and 360º insights; Agentforce enablement for AI sales execution use cases; Managed Services; training for admins and sales ops; and premium operational support with SLAs.
AWS Integration: Amazon S3, AWS Lambda, Amazon API Gateway, AWS PrivateLink (where applicable), Amazon EventBridge/SNS, Amazon Redshift, AWS KMS, plus MuleSoft connectivity to ERP/billing/catalog/identity systems.
Architecture: reference diagrams for lead routing/enrichment (Sales Cloud + Lambda + EventBridge), secure quoting/documents (Salesforce + S3 + KMS), analytics (Salesforce → Redshift), and enterprise integrations (MuleSoft + API Gateway).
Highlights
- Intelligent Selling with AI and unified data (Sales Cloud + Data Cloud), enhanced by Agentforce for 24×7 autonomous sales, from lead capture and qualification to nurturing, meeting scheduling, and quote activation.
- A 360º unified customer view connecting marketing, service, and CRM signals, enabling automated, standardized lead-to-opportunity flows that reduce friction and accelerate pipeline performance.
- AWS-aligned scalability and security with documented governance, auditability, and operational standards to support compliant growth at scale.
Details
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Delivery method
Deployed on AWS
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Vendor support
Multiple options for support plans are available upon customer request. Email: hello@ilia.digital