Sold by: IT-Magic (Full-Cycle AWS Services)Â
Transform customer interactions with a fully managed Amazon Connect contact center. We design custom call flows, integrate AI chatbots, and connect CRM systems to deliver seamless, personalized support that improves satisfaction and streamlines operations.
Overview
Customer support can make or break your retail experience. Our Amazon Connect contact center setup for retail helps you build a cloud-native contact center that is efficient, flexible, and tailored to your business needs.
With this service, you will be able to:
- Create intelligent call flows that guide customers efficiently and reduce wait times
- Integrate AI-powered chatbots to handle common inquiries and free up your support agents
- Connect seamlessly to CRM systems for a unified view of customer interactions
- Scale effortlessly to handle seasonal spikes and growing support demands
- Gain actionable insights into customer interactions and agent performance
From initial assessment to deployment and configuration, we set up your contact center to provide a consistent, high-quality customer experience while reducing operational overhead.
Deliver exceptional support with a contact center built to meet your customers’ expectations.
Highlights
- Custom Call Flows: Streamlined customer routing for faster resolution
- AI Chatbot Integration: Automate common inquiries and improve efficiency
- End-to-End Setup: Design, deployment, and configuration for Amazon Connect
Details
Categories
Delivery method
Deployed on AWS
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
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Support
Vendor support
It is possible to choose on-demand support or a subscription plan that are paid extra. All requests for support from the company’s customers can be discussed with the team. Non-IT-Magic clients should contact dir@itmagic.pro for inquiries.