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Industry ??industrySolutions.dropdown.advertising_and_marketing_en??Energy ??industrySolutions.dropdown.engineering_construction_and_real_estate_en??Financial Services Healthcare & Life Industrial ??industrySolutions.dropdown.life_sciences_en??Media & Entertainment Nonprofit ??industrySolutions.dropdown.power_and_utility_en??Public Health Public Sector ??industrySolutions.dropdown.retail_en????industrySolutions.dropdown.sustainability_en??Telecommunications

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ProServ

Overview

Drive adoption of your Salesforce investment. Empower Business, Sales, Support personas across Clouds. Take a test drive or free trial today! See in-place, contextual, accurate, and actionable recommendations from scattered information silos in action.

Sold by	Persistent Systems
Categories	ML Solutions Contact Center Implementation
Fulfillment method	Professional Services

Achieve superior Sales Effectiveness & Business Development outcomes powered by AIML based Amazon Kendra. Discover relevant Answers & FAQs to address customer inquiries and win business opportunities successfully. Engage360 works with Sales Console.
Accelerate Support productivity and Case resolution, powered by AIML based Amazon Kendra. Discover knowledge, solutions, case precedent to drive first response, case collaboration, and the mean time to resolution. Engage360 works with Service Console.
Engage360 is a Salesforce-certified Lightning App, delivered as managed package. It is configurable within the Sales, Service, and Financial Services Clouds and leverages highly accurate and fully managed intelligent search Amazon Kendra.

Intelligent search solution with Engage360 for Salesforce Apps

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Support

Engage360 is easy to setup, with a few steps in Salesforce and AWS Kendra. Standard support for the App is included in the subscription by Persistent Systems. Support for Kendra is provided by Amazon and governed by https://aws.amazon.com/service-terms/.