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    Avocado Systems Support Services

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    Sold by: Avocado 
    Deployment and adoption of Avocado Security Platform (ASP) with expert implementation services covering environment validation, Orchestrator installation and configuration, application and plugin onboarding, application validation.

    Overview

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    Avocado Security Platform Foundation & Adoption Services

    Avocado Security Platform (ASP) Foundation & Adoption Services provides a structured five-day engagement to deploy, configure, and operationalize ASP in the customer's environment.

    The engagement combines Foundation activities to establish the ASP environment with Adoption activities to onboard applications, enable security policies, validate application behavior, and transition operational knowledge to the customer's teams.

    Foundation — 1 Day

    Establish the ASP environment and prepare the platform for application onboarding.

    • Verify required hardware and software prerequisites
    • Install and configure the ASP Orchestrator
    • Create and configure required domains and subdomains based on customer requirements
    • Validate the initial ASP environment and deployment

    Adoption — 4 Days

    Enable the customer to begin using ASP across their application environment.

    • Deploy and configure up to five ASP plugins
    • Discover and identify applications within the environment
    • Define and enable security policies based on customer requirements
    • Work with application teams to validate that applications continue to function properly after ASP onboarding and policy enablement
    • Provide Security by Design training
    • Transition operational knowledge and guidance to the customer's teams

    Engagement Outcome

    At the completion of the engagement, the customer has an installed and configured ASP environment, identified applications, up to five deployed plugins, enabled security policies, validated application functionality, and a foundation for continued ASP adoption.

    Services are delivered collaboratively with the customer's technical and application teams. Customers retain responsibility for privileged operations within their environment, while Avocado Systems engineers provide implementation guidance, configuration assistance, application onboarding support, troubleshooting, training, and knowledge transition. Enabling enterprises with automated Runetime Threat Models, Exploitability Scanning, Architecture Governance, Automated SBOM and Zero Trust.

    Highlights

    • ASP Foundation Establish the ASP environment with prerequisite validation, Orchestrator installation and configuration, and customer-specific domain and subdomain creation.
    • Application Security Adoption Onboard applications and deploy up to five plugins while working with application teams to define and enable security policies and validate application functionality.
    • Security by Design & Knowledge Transition Provide Security by Design training and transition operational knowledge to customer teams to support continued adoption of ASP.

    Details

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    Delivery method

    Deployed on AWS
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    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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    Support

    Vendor support

    Standard Support Availability: Mon-Fri, 8am-5pm PT

    After Hours Availability: No Channels: Email Support included, No Phone Support Account Management: None Training: Online Training included Response Times: • Priority 1 (Critical): Under 6 Business Hours • Priority 2 (High): Under 1 Business Day • Priority 3 (Medium): Under 2 Business Days • Priority 4 (Low): 8 Business Days Event Assistance: Not included

    Premium Support Availability: Mon-Fri, 8am-5pm PT

    After Hours Availability: Yes Channels: Email Support included, No Phone Support Account Management: None Training: Online Training included Response Times: • Priority 1 (Critical): Under 4 Hours • Priority 2 (High): Under 6 Hours • Priority 3 (Medium): Under 8 Hours • Priority 4 (Low): 5 Business Days Event Assistance: Not included

    Platinum Support Availability: Mon-Fri, 8am-5pm PT

    After Hours Availability: Yes Channels: Email and Phone Support included Account Management: Dedicated Services Account Manager Training: Specialized Platinum Training Response Times: • Priority 1 (Critical): Under 2 Hours • Priority 2 (High): Under 4 Hours • Priority 3 (Medium): Under 6 Hours • Priority 4 (Low): 1 Business Day Event Assistance: Planned Event Assistance included

    Contact Email: support@avocadosys.com 

    Software associated with this service