Overview
Managing production databases at scale demands more than basic monitoring — it requires deep engine-level expertise, proactive intervention, and round-the-clock availability. Organizations running MySQL, PostgreSQL, MongoDB, MariaDB, TiDB, Cassandra, ScyllaDB and Valkey on Amazon RDS, Amazon Aurora, and self-managed EC2 instances face constant challenges including performance degradation, replication failures, storage bloat, security vulnerabilities, and unexpected downtime- all of which require immediate expert attention that most internal teams are not equipped to provide at all hours. Mydbops Managed Database Services provides end-to-end database operations management handled entirely by certified database engineers — so your team can focus on building products rather than managing infrastructure. Our service covers continuous health monitoring, proactive performance tuning, index optimization, configuration management, replication monitoring and repair, backup validation, security auditing, capacity planning, and version upgrade advisory across all supported database engines. Every client is assigned a dedicated database engineer and a Customer Success Manager as a single point of contact for all database-related concerns. We handle over 3,000 support tickets daily across our global client base with clearly defined response SLAs — P1 within 30 minutes, P2 within 90 minutes, and P3 within 24 hours. Mydbops is an ISO and PCI-DSS certified Advanced AWS Consulting Partner with over 8 years of open-source database expertise, managing 6,000+ servers and handling 10 billion daily transactions globally across 300+ clients in fintech, e-commerce, SaaS, healthcare, logistics, and media. Our managed services model is fully remote, available round the clock 365 days a year, and structured to complement your existing AWS infrastructure — whether you are running Amazon RDS, Aurora, or self-managed databases on EC2. With Mydbops, your databases are always monitored, always optimized, and always in expert hands.
Highlights
- Round-the-clock managed database operations for Amazon RDS, Aurora, and EC2-hosted MySQL, PostgreSQL, MongoDB, MariaDB, TiDB and more — covering health monitoring, performance tuning, replication management, backup validation, and security auditing with defined SLAs.
- P1 incidents responded to within 30 minutes — guaranteed. Mydbops manages 3,000+ support tickets daily across 300+ global clients with a team of certified database engineers available round the clock, 365 days a year across all time zones
- ISO and PCI-DSS certified Advanced AWS Consulting Partner with 8 years of open-source database expertise — managing 6,000+ servers and 10 billion daily transactions globally across fintech, e-commerce, SaaS, healthcare, and logistics industries.
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