Xebia Insurance Connected Claims

When processing any type of insurance claims, from property and casualty (P&C) to disability and life, a provider's ability to deliver an exceptional and personalized experience is the most important objective. In order to do so, they must be able to provide customized and superior claims management with accuracy and agility that digitally engages their customers. Yet all to often, claims operations teams are often challenged with juggling multiple systems that slow down the claims process, which increases the potential for:

**Increase in claims leakage and costs

**Inaccurate decision making

**Delayed claims settlement

**Inefficient claims operations and processes

**Increase in the number of fraud incidents or litigation

**Poor customer retention due to a failure to meet customer expectations

Built on Low-Code platform, the Xebia's Connected Claims solution delivers a 360-degree view of each claim as it moves through each stage of the claims processing life cyle. The solution's innovative design seamlessly integrates your claims organization, connecting actionable dashboards with data from claim systems, policy systems, and third-party applications. This unified access simplifies claims processing, minimizes leakage, and ensures a superior customer experience at every stage of the claims lifecycle..

Connected Claims also comes with the following integrations that you can easily configure for your solution:

**Amazon S3

**Amazon Comprehend Services

**DocuSign

**Salesforce

**SurveyMonkey

**Twitter

**WhatsApp and more

The Insurance Connected Claims solution is a set of 6 modules for P&C insurance claims and 7 modules for disability and life insurance claims. These modules are designed to streamline the claims process at every point in the claims life cycle, from the first notice of loss to claim settlement. P&C modules include:

**First Notice of Loss

**Fraud Case Management

**Claim Operations and Settlement

**Customer Service

**Litigation & Recovery Management

**Field Inspection

**Continuous Improvement Analysis

Disability and Life modules include:

**Loss Intake (Death Certificate Processing **Fraud Case Management **Claim Operations and Settlement **Customer Service **VIP and Concierge Mobile Anywhere **Continuous Improvement Analysis **Amazon S3 **Amazon Connect Amazon Comprehend