Cloud Observability SRE services

Incedo’s AWS Cloud Observability & SRE Services deliver a comprehensive framework to enhance the reliability, performance, and resilience of your AWS workloads. We combine observability best practices with Site Reliability Engineering (SRE) principles to provide end-to-end visibility into your cloud-native systems and automate operational excellence. Leveraging AWS-native tools and modern DevOps practices, Incedo enables organizations to detect, respond to, and prevent incidents faster—ensuring consistent uptime, optimized performance, and superior user experiences.

Key Capabilities:

Full-Stack Observability Implementation: Achieve deep visibility across infrastructure, applications, and user experiences using Amazon CloudWatch, AWS X-Ray, AWS CloudTrail, and OpenTelemetry for unified metrics, logs, and traces.

Proactive Incident Management & Automation: Implement SRE-driven workflows with Amazon CloudWatch Alarms, AWS Systems Manager Incident Manager, and AWS Lambda to automate detection, escalation, and remediation of incidents.

Service Level Objective (SLO) Definition & Management: Define and track SLOs/SLIs aligned to business goals using CloudWatch Synthetics, dashboards, and alerting frameworks, ensuring measurable reliability outcomes.

Chaos Engineering & Resilience Testing: Validate system resilience using AWS Fault Injection Service (FIS) to simulate failures, identify weak points, and strengthen fault tolerance across distributed applications.

Automation of Operational Tasks: Automate deployments, rollbacks, and scaling using AWS CodePipeline, AWS CloudFormation, and AWS Auto Scaling, freeing teams to focus on innovation and continuous improvement.