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    Helpy Pro: Customer Support Helpdesk and Knowledgebase

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    Sold by: Helpy.io 
    Customer support helpdesk software for organizations serious about customer data security and control.
    Listing Thumbnail

    Helpy Pro: Customer Support Helpdesk and Knowledgebase

     Info
    Sold by: Helpy.io 

    Overview

    Safeguard your customer support data without compromising on providing a heroic customer support experience. Helpy Pro is the customer support help desk platform engineered for companies that are serious about security, privacy and compliance. Designed for on-premise and private instance deployments, Helpy Pro lets you avoid vendor lock-in, own your data and integrate with the tools you already use to keep your data safe.

    This image starts with the free tier, which includes support ticketing integrated with email for delivering a superior customer support experience.

    Highlights

    • Architected and packed with features designed with security centric organizations in mind.
    • Decide and control which third parties have access and rest assured that the data privacy you promise your customers is being met.
    • Meet HIPAA, GDPR and other compliance challenges by enforcing your own data storage, retention, access and other policies.

    Details

    Sold by

    Delivery method

    Delivery option
    64-bit (x86) Amazon Machine Image (AMI)

    Latest version

    Operating system
    Ubuntu 18.04

    Typical total price

    This estimate is based on use of the seller's recommended configuration (t2.medium) in the US East (N. Virginia) Region. View pricing details

    $0.046/hour

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Helpy Pro: Customer Support Helpdesk and Knowledgebase

     Info
    Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    Usage costs (243)

     Info
    • ...
    Instance type
    Product cost/hour
    EC2 cost/hour
    Total/hour
    t2.small
    $0.00
    $0.023
    $0.023
    t2.medium
    Recommended
    $0.00
    $0.046
    $0.046
    t2.large
    $0.00
    $0.093
    $0.093
    t2.xlarge
    $0.00
    $0.186
    $0.186
    t2.2xlarge
    $0.00
    $0.371
    $0.371
    t3.small
    $0.00
    $0.021
    $0.021
    t3.medium
    $0.00
    $0.042
    $0.042
    t3.large
    $0.00
    $0.083
    $0.083
    t3.xlarge
    $0.00
    $0.166
    $0.166
    t3.2xlarge
    $0.00
    $0.333
    $0.333

    Additional AWS infrastructure costs

    Type
    Cost
    EBS General Purpose SSD (gp2) volumes
    $0.10/per GB/month of provisioned storage

    Vendor refund policy

    Use the free tier for as long as you want.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    64-bit (x86) Amazon Machine Image (AMI)

    Amazon Machine Image (AMI)

    An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.

    Support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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