Sold by: Cloud Posse
Get answers today. Priority Support provides high-touch, same-day assistance for critical issues, production incidents, urgent development, and fast-tracked bug fixes. While our team engages with the community, only Priority Support ensures same-day responses. Your requests jump to the front of the queue—no delays, no scheduling required. With private Slack channels and direct access to Cloud Posse engineers, you get expert help when and where it matters most.
Sold by: Cloud Posse
Overview
Many teams waste weeks trying to figure things out themselves on AWS—time that could have been spent shipping features and scaling their business. If you want clear answers, expert guidance, and hands-on support, our support helps you move faster.
Get answers today. Priority Support provides high-touch, same-day assistance for critical issues, production incidents, urgent development, and fast-tracked bug fixes. While our team engages with the community, only Priority Support ensures same-day responses. Your requests jump to the front of the queue—no delays, no scheduling required. With private Slack channels and direct access to Cloud Posse engineers, you get expert help when and where it matters most.
Includes:
✅ Priority Handling – Your issues, bugs, and PR reviews move to the front of the queue for faster resolution, with a guaranteed same day response.
✅ On-Demand Expertise – Incident remediation, pairing sessions, hands-on development, and high-impact engineering support.
✅ Private Dedicated Slack Channel – Private, confidential access to Cloud Posse engineers for direct collaboration.
Why Cloud Posse?
Our team has helped hundreds of companies implement AWS services using Infrastructure as Code (IaC) with Terraform, to deploy and manage AWS services such as Amazon EKS, AWS ECS, AWS Lambda, AWS IAM, Amazon RDS, Amazon S3, AWS Security Hub, and Multi-account Organizations. Whether you need PR reviews, bug fixes, custom Terraform module development, or assistance optimizing your AWS architecture, we provide structured, scheduled support to help you achieve your goals.
We’ve built more Terraform modules for AWS than anyone else—160+ and counting . If it’s AWS and Terraform, we’ve probably already solved it.
Need help? We’ve got you covered.
Highlights
- ⚡ On-Demand Expertise—Get same-day assistance without the hassle of scheduling
- 💬 Direct Access to Cloud Posse—Get help from Cloud Posse engineers in Private Slack Connect channels
- 🔥 Priority Handling—ideal for critical issues, production incidents, and urgent development
Details
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Resources
Vendor resources
Support
Vendor support
Priority Support: On-demand Assistance When You Need It
Priority Support provides on-demand access to Cloud Posse engineers for critical issues, production incidents, and urgent development needs:
- Direct access via Private Slack Connect channels
- No scheduling required—get support when you need it
- Ideal for critical issues, production incidents, and urgent development
For details, contact us:
📧 Email: sales@cloudposse.com
📅 Schedule Meeting: cloudposse.com/meet
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Restrictions
To ensure the highest level of service, we exclusively support customers using Atmos , our AWS Reference Architecture , and our Terraform modules or components for AWS . This focus allows us to provide expert guidance, maintain best practices, and deliver predictable outcomes tailored to AWS environments.