Sold by: TIS inc.
We enable a GenAI support chat environment based on Amazon Quick(or Q Business) and deliver it ready for use in ~8 business days on average. We perform initial setup of required AWS resources including AWS IAM Identity Center, provide an initial AI state trained on TIS public knowledge, and deliver a user guide, with post-delivery Q&A handled via a ticket-based process.
Overview
Overview
This service provides implementation and enablement support to rapidly deploy a GenAI Support Chat environment using Amazon Quick (or Amazon Q Business), delivering it to customers in a ready-to-use state within a short timeframe. Designed for enterprise use, this service enables organizations to quickly start leveraging generative AI for internal knowledge access, support operations, and productivity enhancement.
What the Service Delivers
TIS performs the full initial setup of the Amazon Quick (or Amazon Q Business) environment and configures all required AWS resources, including AWS IAM Identity Center. Once implemented, users can immediately begin utilizing core functionalities such as chat-based interactions, knowledge search, and application creation through a user-friendly web-based interface.
Key Deliverables
- AWS Environment: A fully configured cloud environment where the GenAI support chat is operational and ready for use
- Web UI Access: Secure access to the Amazon Quick (or Amazon Q Business) web interface for end users
- Pre-configured AI Setup: Initial AI state enriched with TIS public knowledge to accelerate usability and value realization
- User Guide: Comprehensive documentation to support onboarding and daily usage
Implementation Timeline
The typical timeline from application to service availability is approximately 8 business days:
- Approximately 5 business days for AWS account provisioning
- Approximately 3 business days for environment setup and configuration
Key Benefits
- Rapid Deployment: Launch a production-ready GenAI environment in a short timeframe
- Enterprise-Ready Setup: Secure and scalable AWS-based architecture suitable for business use
- Accelerated AI Adoption: Pre-trained knowledge and ready-to-use environment reduce initial setup effort
- User-Friendly Experience: Intuitive web interface enables both technical and non-technical users to interact with AI
Scope of Service
This service is strictly limited to initial implementation and configuration. The following activities are not included:
- Post-deployment configuration changes or optimization
- Impact analysis or system modification support after go-live
- Execution of change requests on behalf of the customer
- Ongoing operational support or system maintenance
- Any guarantee regarding the behavior, output quality, or accuracy of responses generated by Amazon Quick (or Amazon Q Business)
Important Notes
The behavior and output of generative AI are dependent on underlying models and data sources. As such, TIS does not guarantee the accuracy, completeness, or reliability of generated responses. Additionally, due to ongoing updates from AWS services, the actual user interface or functionality may differ from documentation at the time of delivery.
Contact & Engagement
This service is provided on a custom pricing basis depending on customer requirements, scope, and environment. Please contact us for a detailed proposal and quotation tailored to your needs.
Highlights
- Go-live in ~8 business days: initial configuration of Amazon Quick(or Q Business) and required AWS resources including IAM Identity Center, delivered ready to use.
- Complete deliverables: Web UI access, an initial AI state trained on TIS public knowledge, and a comprehensive user guide.
- Post-handover support: documentation plus ticket-based Q&A (configuration change implementation and answer-accuracy guarantees are out of scope).
Details
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Deployed on AWS
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Support
Vendor support
Please send your inquiry to the following email address:
ps-info@ml.tis.co.jp
When contacting us, include the following details: Subject: Inquiry about GenAI Support Chat Body: Inquiry regarding GenAI Support Chat via AWS Marketplace