Smarter Letters of Credit leveraging Camunda and Agentic AI

Legacy payment guarantees procedures slow trade at every step, creating risks for exporters, importers and banks alike. Our agentic AI solution addresses these challenges with speed, accuracy and compliance.

With agentic AI-driven management and a customer-centric approach, we convert payment guarantees into experiences that enhance visibility and decision-making.

Key differentiators include -

• Smarter decisions with autonomous AI AI agents validate documents and resolve discrepancies in real time, while Camunda aligns every step, significantly reducing turnaround times

• Adaptive risk and compliance management Intelligent workflows align with evolving regulations and minimize errors and operational risks across the trade lifecycle

• Real-time visibility: End-to-end tracking provides full transparency into LC or payment guarantee status, improving customer experience and reducing follow-ups

• Enhanced data accuracy: Automated data extraction ensures documents are complete, precise and ready for submission

• Optimized operations: Streamlined workflows reduce manual effort, accelerate settlements and lower operational costs

HCLTech combines its deep trade finance expertise with the orchestration power of Camunda 8 and the scalability of AWS to define, design, develop and deliver a next-generation, AI-driven Letters of Credit (LC) automation solution.

By orchestrating LC workflows through Camunda and integrating AWS services such as Amazon Bedrock and OpenSearch, the solution enables seamless end-to-end automation—from LC issuance to settlement—with real-time compliance checks, intelligent document processing, and secure, scalable operations.