Sold by: Computer Enterprises Inc, DBA CEI
CEI Prism deploys AI agents that predict failures and self-correct issues across your IT environment - replacing reactive managed services with autonomous, self-healing operations.
Overview
Reduce Downtime, Lower Costs, and Improve Performance with Autonomous Managed Services IT leaders are under pressure to reduce downtime, lower costs, and improve performance across complex environments. CEI Prism delivers managed services built for that goal: intelligent, self-healing IT operations that scale beyond human capacity. Prism embeds advanced AI and automation across every layer of IT operations. Its intelligent agent ecosystem continuously detects anomalies, predicts failures, and resolves issues in real time - turning IT into an autonomous, agent-led system that optimizes itself continuously. How Prism Works
- Application Intelligence: AI agents detect anomalies, enforce best practices, and apply self-healing actions automatically - reducing manual intervention and keeping applications healthy around the clock.
- AI-Driven Operations: AIOps and GenAI agents automate triage, resolution, and reporting. Experience-level agreements (XLAs) measure business and user experience outcomes, giving you visibility beyond traditional SLAs.
- Autonomous Infrastructure: Predictive maintenance, autoscaling, and GreenOps intelligence keep systems optimized for both performance and cost, while supporting sustainability goals. Proven Business Impact
- 30% cost reduction in operational spend
- 50% faster incident resolution
- 100% SLA compliance Every hour of downtime costs revenue, productivity, and customer trust. Prism shifts IT from resolving issues after they happen to preventing them - so your teams spend less time on maintenance and more time driving innovation. What Sets Prism Apart
- Predicts and prevents issues before they affect users
- Agent-led operations that optimize themselves continuously
- AI coverage across applications, infrastructure, and service management
- Business and user experience outcomes measured through XLAs
- GreenOps intelligence for cost and sustainability optimization Who This Is For CIOs, IT operations leaders, and infrastructure teams at enterprises who need higher uptime, lower operating costs, and consistent service quality across complex IT environments. Whether you are managing hybrid cloud workloads, modernizing legacy infrastructure, or scaling rapidly on AWS, Prism provides the autonomous operations layer that keeps your environment resilient and cost-efficient. Get Started Request a Prism demo or schedule a discovery call. The CEI team will work with you to understand your requirements, assess your environment, and design an engagement tailored to your operational goals. Experience the next generation of managed services: autonomous, predictive, and relentlessly proactive. Note: If the customer incurs additional AWS infrastructure costs separate from their AWS Marketplace transaction, the customer is responsible for paying those additional infrastructure charges.
Highlights
- Self-healing IT operations that go beyond traditional monitoring: Unlike conventional managed services that rely on reactive ticketing and manual remediation, Prism embeds AI agents across applications, infrastructure, and service management to detect anomalies, predict failures, and resolve issues automatically in real time - before they impact users or business outcomes.
- Outcome-driven measurement with XLAs and GreenOps: While most managed services measure success through uptime SLAs alone, Prism uses Experience Level Agreements (XLAs) to track actual business and user experience outcomes. GreenOps intelligence continuously optimizes infrastructure for both performance and cost, ensuring your environment runs efficiently rather than just staying available.
- Measurable operational improvements: Prism engagements have delivered 30% lower operational costs, 50% faster incident resolution, and 100% SLA compliance. These results stem from Prism's autonomous agents continuously learning your environment and eliminating the manual toil and delayed response times typical of traditional managed service models.
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Deployed on AWS
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Contact CEI for Support
For questions, technical assistance, or inquiries about your Prism engagement, contact the CEI team at ceiawsleads@ceiamerica.com . The team can assist with engagement scoping, platform capabilities, troubleshooting, and post-delivery questions.
Getting Started
To begin, request a Prism demo or schedule a discovery call by emailing ceiawsleads@ceiamerica.com . During the discovery call, the CEI team will work with you to understand your requirements and determine how Prism can be applied to your specific environment and use case.
Post-Delivery Support
After your engagement is complete, the CEI team remains available to address questions about your IT operations, ongoing optimization, and any service concerns. For any issues - including service concerns or refund requests - reach out to ceiawsleads@ceiamerica.com . For more information about Prism and CEI's services, visit