CloudAI Service Catalog & Definition

Service Catalog & Definition from CloudAI turns IT into a product your developers can request—and get—in minutes, instead of a ticket queue with three weeks of approvals. We help cloud, platform, and IT leaders define the services their business actually consumes, build the technical catalog that fulfills those requests on AWS, and connect the two through whatever portal your developers already use—AWS Service Catalog, ServiceNow, Jira Service Management, or an internal developer platform like Backstage.

Most cloud catalog projects stop at engineering AWS CloudFormation or Terraform templates. We start one layer up. Our consultants run a Service Definition workshop with your application, platform, and business stakeholders to produce a service taxonomy your organization can actually use: a clear inventory of requestable services (analytics environment, web application baseline, data lake landing zone, ML workspace, sandbox, and so on), each with a documented owner, SLA, cost model, and consumption pattern. We then translate every service into an AWS Service Catalog product backed by AWS CloudFormation, with proactive policy-as-code checks via AWS CloudFormation Guard, and integrate the catalog with your ITSM and developer portals so a request, an approval, an environment, and a tagged cost line all happen on the same automated path.

This professional services offering is delivered against, and integrates with, the following AWS services: AWS Service Catalog (portfolios, products, sharing, AppRegistry), AWS Control Tower (Account Factory and Customizations for Control Tower), AWS Organizations (multi-account product distribution), AWS CloudFormation and CloudFormation Guard (infrastructure-as-code and policy-as-code), AWS IAM Identity Center (centralized access to catalog products), AWS Systems Manager (Parameter Store, Automation runbooks), AWS Service Management Connector for ServiceNow and Jira Service Management, AWS Lambda and AWS Step Functions (provisioning automation), AWS CodePipeline and AWS CodeCommit (catalog-as-code CI/CD), Amazon EventBridge (request lifecycle events), AWS Config (compliance of vended products), and AWS Cost Explorer with cost allocation tags (catalog-driven showback). The engagement is one component of the broader CloudAI Cloud Optimization portfolio and is designed to interoperate cleanly with our Cloud Governance, Cloud Cost Optimization, and Cloud Security Posture services.

Three engagement tiers are available—Foundation, Standard, and Enterprise—scaled by the number of services in your catalog, the portals you need integrated, and the operating-model maturity required. We deliver against fixed scope, with milestone-based variable payments available for larger engagements. Pricing shown reflects typical engagement sizes; final pricing is confirmed via a private offer after a scoping call.

Why customers choose CloudAI Service Catalog & Definition:

• From request to running, in minutes. We design the experience first—how a developer requests a service, how it gets approved, how it gets provisioned, how it gets tagged and billed back—and then build the AWS Service Catalog products and automations that deliver it.
• IT-as-a-product, not IT-as-a-ticket-queue. Every service in your catalog has a named owner, a documented SLA, a cost model, and a clear consumption pattern. The business requests what it needs in business terms; the platform delivers it in AWS terms.
• One catalog. Every team. Every cloud request. The service taxonomy is the same whether the request comes through AWS Service Catalog, ServiceNow, Jira Service Management, or Backstage. Developers stay in the tool they already use; platform teams maintain one catalog of truth.
• Catalog-as-code from day one. Every Service Catalog product is defined in Git, validated by AWS CloudFormation Guard, and deployed via AWS CodePipeline. New services and updates ship like software, not like one-off tickets.
• Built to scale. Account Factory integration lets a new account come pre-loaded with the right Service Catalog portfolio. Cost allocation tags are enforced at the product layer, so showback works the day a service is requested.