Overview

Product video
Bacula Enterprise is a subscription-based enterprise data backup solution which empowers data centers to truly escape data volume price traps. High numbers of enterprise organizations worldwide (incl. NASA, Bank of Austria, Swisscom or Sky PLC) have adopted Bacula Enterprise backup software in mission critical environments because of its advanced features and ability to handle high data volume at very low cost.
Highlights
- No Data Volume Cost
- Scalable to many thousands of enterprise servers
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
Endpoint Subscription | One unit represents one protected endpoint backed up using Bacula Enterprise, including physical servers, virtual machines, desktops, laptops, containers, or cloud instances. | $45.00 |
Vendor refund policy
Refunds are not provided by default. Fees paid under this subscription are non-refundable. However, Bacula Systems SA may, at its discretion, agree to refunds or credits on a case-by-case basis under a separately negotiated agreement or Private Offer.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
High quality support is included in the Bacula Enterprise subscription, which is renewable annually. Support is contactable via https://www.baculasystems.com/support-contact/ or by calling +41 21 641 6080. or by contacting support@baculasystems.com . Different support levels are available, such as Standard Bronze Silver Gold Platinum, HPC Pearl and HPC Ruby. These levels reflect different response times and number of authorized contacts.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.