Sold by: Softworx LLC
instantAIguru provides autonomous customer service across web, email, phone, SMS and WhatsApp. Ground agents in your business content and execute customer transactions through scripted workflows.
Overview
instantAIguru provides 24/7 customer service agents grounded in your business knowledge. Index website content and documents, then serve customers through web, email, phone, SMS and WhatsApp.
Choose a plan by indexed chunk capacity and the number of billable channels. Each domain has its own subscription and shared knowledge allowance. The administration console reports indexed pages and chunks and lets you configure individual channels.
The open-source JSFE (JavaScript Flow Engine) executes scripted transaction workflows.
Highlights
- Serve customers 24/7 across web, email, phone, SMS and WhatsApp with agents grounded in your business content.
- Manage domain-specific knowledge and individual communication channels through one administration console.
- Execute customer transactions through the open-source JSFE (JavaScript Flow Engine) guaranteeing deterministic execution using scripts - avoiding the possibility of AI hallucination affecting transactions.
Details
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Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Starter - 1 channel | Starter plan for one domain with 1 billable channel. Fixed package; select quantity 1. | $95.00 |
Starter - 2 channels | Starter plan for one domain with 2 billable channels. Fixed package; select quantity 1. | $190.00 |
Starter - 3 channels | Starter plan for one domain with 3 billable channels. Fixed package; select quantity 1. | $285.00 |
Starter - 4 channels | Starter plan for one domain with 4 billable channels. Fixed package; select quantity 1. | $380.00 |
Starter - 5 channels | Starter plan for one domain with 5 billable channels. Fixed package; select quantity 1. | $475.00 |
Starter - 6 channels | Starter plan for one domain with 6 billable channels. Fixed package; select quantity 1. | $570.00 |
Mini - 1 channel | Mini plan for one domain with 1 billable channel. Fixed package; select quantity 1. | $195.00 |
Mini - 2 channels | Mini plan for one domain with 2 billable channels. Fixed package; select quantity 1. | $390.00 |
Mini - 3 channels | Mini plan for one domain with 3 billable channels. Fixed package; select quantity 1. | $585.00 |
Mini - 4 channels | Mini plan for one domain with 4 billable channels. Fixed package; select quantity 1. | $780.00 |
Dimensions summary
Pricing is organized into four plan families: Starter, Mini, Pro, and Scale. Within each family you choose a package based on the number of billable channels, from 1 to 6. A channel is a connected support path such as web chat, email, phone, SMS, or WhatsApp. Each package is a fixed, prepaid contract tied to one domain, and you select quantity 1. Your price rises as you move up plan families or add channels. Pick the family and channel count that match how many support paths you plan to run.
Top-of-mind questions for buyers
A channel is a single connected support path on one domain: web chat, email, phone, SMS, or WhatsApp. Each connected path counts as one billable channel. You pick a package matching how many paths you plan to run, from 1 to 6 channels.
No. Your package fee covers the AI handling per connected channel only. For voice, SMS, and WhatsApp you own your underlying carrier and messaging accounts directly. You pay those providers for numbers, minutes, and message fees. Email channels need no external account and add no pass-through cost.
The families differ by how much website content the Guru indexes per domain, scaling from up to 100 pages to larger page allowances. Within each family you then choose your channel count. Both choices affect price: moving up a family or adding channels raises your fixed package cost.
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Vendor refund policy
Payments are non-refundable except where required by applicable law. If instantAIguru discontinues the service, unused prepaid fees will be refunded. For refund requests, contact support@instantaiguru.com .
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Email support@instantaiguru.com . Our own Guru answers support emails 24/7.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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