Overview
BRAIAN Support and Consulting Services deliver specialized ongoing assistance for organizations that have implemented the BRAIAN Enterprise AI platform. Our expert engineers work alongside your team to continuously enhance your AI capabilities, create new intelligent agents, optimize existing workflows, and unlock additional business value from your investment. This service provides flexible access to BRAIAN specialists who understand your unique business context and can rapidly respond to evolving requirements, ensuring your AI implementation remains aligned with business objectives while maximizing operational impact.
Our support package includes technical consulting for creating and configuring new AI agents, assistance with integrating additional data sources and systems, optimization of conversation flows and knowledge bases, and strategic consultation on expanding AI capabilities across your organization. Clients receive dedicated engineering hours that can be utilized for troubleshooting, performance tuning, feature implementation, or training sessions for your team members. The service leverages the full capabilities of the BRAIAN platform built on AWS technologies including Amazon Bedrock, AWS Lambda, Amazon Aurora, Amazon ECS, and AWS Fargate.
This service is specifically designed as a complementary offering for existing BRAIAN Enterprise AI platform customers who have completed their initial implementation and are looking to maximize their return on investment through continuous improvement and expansion of their AI capabilities. Our Support and Consulting Services ensure you have access to specialized expertise whenever needed, allowing your organization to fully leverage the transformative potential of enterprise AI while maintaining operational excellence.
Highlights
- Continuous AI Evolution & Optimization - Access dedicated BRAIAN engineers who help create new intelligent agents, enhance existing workflows, and optimize AI performance based on your evolving business needs. Our experts ensure your enterprise AI platform continues to deliver increasing value through regular refinements and capability expansions tailored to your specific use cases.
- Flexible Technical & Strategic Support - Utilize allocated engineering hours for a wide range of needs including agent configuration, knowledge base enhancement, workflow optimization, system integration, and performance tuning. Our team provides both hands-on technical assistance and strategic consulting to maximize the impact of your BRAIAN implementation.
- Maximize Enterprise AI Investment - Transform your initial BRAIAN implementation into an expanding ecosystem of intelligent agents that continuously improve business operations. Our support services ensure you fully leverage AWS technologies (Bedrock, Lambda, Aurora) while maintaining security, compliance, and governance as your AI capabilities grow across the organization.
Details
Unlock automation with AI agent solutions

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Support Details Contact Information Email: support@braian.aiÂ
Support Framework BRAIAN Support and Consulting Services include direct access to our specialized engineering team during the contracted service period. Support is provided through scheduled sessions and as-needed assistance based on your allocated engineering hours.
The service is designed to be flexible, allowing you to utilize your support hours for technical assistance, strategic consulting, or training as your needs evolve.
Additional support hours can be purchased as needed, and our team will work with you to ensure optimal allocation of resources based on your specific business priorities and the ongoing development of your BRAIAN implementation.