Tetherfi Multi-Experience Agent Console
Product Overview
What's Included
Note: Always ensure your operating system is current for your needs.
This product includes both of the software packages described below:
Tetherfi Multi-Experience Agent Console
- By: Tetherfi
TMAC is an Agent/User thin-client application that allows contact center agents to handle customer interactions such as voice, chat, email, audio, video, social media, co-browse, and screen-share in a single user interface. It empowers agents/Users to interact with customers across multiple channels and the ability to complete the interaction efficiently and effectively. TMAC comes with pre-built integration for all leading telephony platforms, CRM, Social Media Channels and other critical contact center applications.
Amazon EC2 running Microsoft Windows Server is a fast and dependable environment for deploying applications using the Microsoft Web Platform. Amazon EC2 enables you to run compatible Windows-based solutions on AWS' high-performance, reliable, cost-effective, cloud computing platform.
Version
By
TetherfiVideo
Categories
Operating System
Windows, Windows Server 2019 Base win2019
Delivery Methods