Sold by: Gaiaworks
AI-powered workforce scheduling that turns frontline know-how into governed rules and compliant, optimized rosters.
Overview
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GaiaShift is an AI-powered workforce scheduling platform built by GaiaWorks, a leading workforce management (WFM) software provider in Asia. Born from a co-creation program with a global luxury retailer, GaiaShift turns frontline scheduling know-how into governed, reusable knowledge and compiles it directly into optimized, compliant rosters.
Why GaiaShift
Most scheduling tools only digitize the timetable. GaiaShift digitizes the judgment behind it. Its three-layer knowledge architecture - Raw evidence, governed Wiki knowledge, and compiled scheduling Schema - captures how your best store managers schedule, reviews every change through a draft-and-approve governance flow, and applies the approved rules automatically to every roster.
Key capabilities
- Constraint-based scheduling engine (constructive heuristics + Tabu Search) balancing demand coverage, labor cost, skills, fairness and employee preferences
- Scenario planning: five auto-generated plans (service-first, cost-first, balanced and more) with transparent scoring for side-by-side comparison
- Built-in labor-law compliance audits: working hours, rest days, overtime limits and statutory leave entitlements are checked before any schedule is published
- Supervisor scheduling studio: lock cells, edit drafts with real-time constraint evaluation, one-click AI repair, then adopt
- Conversational AI assistant: generate, explain and adjust schedules in natural language; frontline feedback is distilled into new governed scheduling rules
- Multi-industry: retail stores, manufacturing plants, and theme-park / live-entertainment daily show operations
- Multi-tenant SaaS with per-tenant data isolation
Who it is for
Retail chains, manufacturers and entertainment operators that need demand-driven, compliant schedules without losing the store-level judgment their veteran managers have built over years.
Highlights
- Knowledge-driven scheduling: capture veteran managers' scheduling know-how as governed rules and compile it into every roster automatically.
- Compliance built in: working-hour, rest-day and statutory-leave audits run before any schedule is published.
- AI scheduling copilot: five scored scenario plans, real-time draft evaluation, one-click AI repair and natural-language schedule explanations.
Details
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Delivery method
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Starter | Starter - up to 100 employees | $500.00 |
Growth | Growth - up to 500 employees | $2,500.00 |
Enterprise | Enterprise - 2000+ employees | $10,000.00 |
Vendor refund policy
All fees are charged through AWS Marketplace and are non-refundable once the contract term starts, except: (1) duplicate purchase, or (2) a technical failure on the vendor side prevents service activation within 5 business days. In these cases contact support within 30 days of purchase for a full refund. Cancellations take effect at the end of the current contract term
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Delivery details
Software as a Service (SaaS)
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Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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